Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

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  1. Digital skills for business: how use Teams and SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 4 Mar 2024

    Location on this date:  Online

    Collaborating within the workplace is more important than ever. In almost all jobs you need to coordinate work, build relationships and cope with complexity this entails. Microsoft Teams is an essential digital tool to enable this. This course you will help you develop your collaborating skills by learning how to use Teams' key features, and why, when and how you should use them. You will practise how to set up Teams and channels and what you use these for. You will learn how to use files in Teams, how to collaborate and co-author them, how you can keep track of collaborations and sync your files across different devices You will also focus on how Teams relates to SharePoint and OneDrive, and how manage your files efficiently. You will also focus on how to use the calendar effectively, how to conduct meetings and use the some key meeting features. You will also look at how to integrate other apps into Teams such as planner to help you coordinate work and create efficient working relationships. Teams is a fantastic means of collaboration but maintaining control across your working relationships can seem daunting. By the end of this course you will be clear and confident in how to coordinate these relationships so you are productive and efficient.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £109.00 Senior fee £87.00 Concession £55.00
  2. Pivot Tables: the Basics and Beyond
    Evening
    Course start date:  Tue 12 Mar 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Abbott Katz
    In this course you will learn the essentials of pivot table construction and all additional features that will enhance the user’s pivot table competence.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £99.00 Senior fee £79.00 Concession £64.00
  3. Learning to use your smartphone (Android)
    Last Few Places
    Course start date:  Thu 14 Mar 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  4. Business administration: how to be a PA (foundation)
    Evening
    Course start date:  Tue 9 Apr 2024

    Location on this date:  Keeley Street

    Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
  5. Business administration: ICT skills for business (advanced)
    Weekend
    Course start date:  Sun 14 Apr 2024

    Location on this date:  Online

    Are you already a competent administrator ready to develop more advanced digital skills so you can become more efficient and productive and advance in your career? This course will help you learn how to use more complex functions in Excel so you can handle and analyse data precisely as well as provide bigger picture analyses. You will also focus on how to use the more sophisticated elements of PowerPoint to produce high quality presentations which meet the demands of the modern workplace. In addition, you will become familiar with key aspects of financial software so you can handle and process sales and purchases. By the end of the course you will have the skills to set you apart from other administrators and become an invaluable member of any team.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  6. Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £49.00 Senior fee £39.00 Concession £25.00
  7. Becoming confident with online communication: Zoom (beginner)
    Course start date:  Tue 16 Apr 2024

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
  8. Becoming confident on PowerPoint 365 (beginner)
    Weekend
    Course start date:  Sun 12 May 2024

    Location on this date:  Keeley Street

    Do you want to learn how to create presentations? Are you completely new to PowerPoint? Can you use some PowerPoint features but want to expand your skills? On this course you will learn the essential elements of how to create an effective and engaging presentation from creating slides and slideshows from scratch, to using templates, to appropriate use of images and text. You will focus not only on the specific functions of PowerPoint but also what makes a presentation successful.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  9. Becoming confident on Word 365 (beginner)
    Course start date:  Thu 13 Jun 2024

    Location on this date:  Keeley Street

    Are you new to Word and word processing? Do you want to learn this essential skill both for work and private life? This course will help you create and organise digital letters and short documents.You will learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  10. Using Apple Mac OS: a detailed introduction
    Evening
    Course start date:  Mon 24 Jun 2024

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Discover how an Apple Mac computer works, the common functions and their applications. For Apple Mac users with little or no previous experience.
    Full fee £199.00
    Rating:
    100% of 100
  11. Becoming confident on Excel 365 (beginner)
    Course start date:  Wed 26 Jun 2024

    Location on this date:  Keeley Street

    Are you new to Excel? Have you used Excel a little but lack confidence? Are you unsure about what you use Excel for? On this course, you will learn the key basic functions of Excel so you can begin your journey towards handling, analysing and presenting data effectively. You will learn the main functions of Excel and associated terminology. You will focus on how to create simple worksheets, enter data, present it in a logical and functioning way with formatting that makes it easy to read. You will work on using Excel in place of your calculator to make basic calculations and you will practise turning this data into simple charts and graphs. By the end of this course, you will confident enough to create your own weekly budget calculator. To do this course you'll need to be able to use a mouse, keyboard and basic computer functions.



    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £99.00 Senior fee £79.00 Concession £50.00
    Rating:
    100% of 100
  12. Excel: expert
    Course start date:  Wed 26 Jun 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Abbott Katz
    This course is ideal if you want to master you Excel skills for data analysis. You will learn how to create dialogue boxes,combo boxes,spinners,drop down lists,user forms and macros.You should have attended our 'Excel: advanced' course, or have equivalent knowledge or experience.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
    Rating:
    100% of 100
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