Becoming confident with online communication: Zoom (beginner)

What is the course about?

This course will take you step by step through the use of Zoom to help you create an incredible experience for attendees and yourself! At the beginning the different functions on Zoom can seem overwhelming but with a little practice you can become a confident Zoom host and user. You will learn all the key features of Zoom from how to join a meeting to setting one up, changing hosts, using chat, complying with Zoom etiquette, using breakout room, staying safe and secure, sharing your screen and other documents.

What will we cover?

• what do you need for Zoom meetings
• overviewing the Zoom environment
• identifying what you use Zoom for
• identifying different types of Zoom accounts and which one is the right one for you
• how to join a Zoom meeting
• identifying and using key features of a Zoom meeting such as chat and breakout rooms
• sharing screens, files and messages on Zoom
• identifying and following appropriate etiquette such as muting, raising your hand
• setting up and inviting people to a meeting
• how to host a meeting
• how to stay safe and secure in a Zoom meeting
• avoiding common problems on a Zoom meeting.

What will I achieve?
By the end of this course you should be able to...

•identify the equipment needed for Zoom meetings
•follow and identify the key features of the Zoom environment
• identify what you can use Zoom for
• identify different types of Zoom accounts and which one is the right one for you
• join a Zoom meeting
• identify and use key features of a Zoom meeting such as chat and breakout rooms
• share screens and files and messages on Zoom
• identify and follow appropriate etiquette such as muting, raising your hand
• set up and invite people to a meeting
• host a meeting
• stay safe and secure in a Zoom meeting
• avoid common problems on a Zoom meeting.

What level is the course and do I need any particular skills?

This course is for those who are new or nearly new to Zoom but who have some basic digital and computing skills.

How will I be taught, and will there be any work outside the class?

You will learn in a supportive and welcoming environment with an emphasis on your discovering how to do and complete tasks, with guidance from the tutor. You will work on your own and with other students on different tasks so you are always practising important in-demand life and work skills such as problem-solving, decision-making, prioritising, negotiating, collaborating and independence. You will learn in a step by step manner so you can complete challenging tasks in enjoyable and relaxing ways. Your tutor will also work with you individually so you know how to improve and how to work in a way that improves your learning. You will need to do work outside the classroom and use Google Classroom to help you.

Are there any other costs? Is there anything I need to bring?

You will need a pen, some lined A4 paper and a file to keep your work in. Your tutor will provide handouts and a code for Google classroom so you can communicate with classmates and access materials, videos etc. online.

When I've finished, what course can I do next?

This course is part of our Becoming Confident series and we recommend doing these courses so your gain a solid foundation in digital skills. These include:
• Becoming confident with online communication: Zoom and Teams (beginner)
• Becoming confident with digital skills: on your computer and online (beginner)
• Becoming confident in file management and Windows 11 on your PC (beginners)
• Making sense of Windows 11
• Becoming confident on the cloud: OneDrive and Google drive - a new way of sharing and managing your files (foundation)
• Becoming confident and secure with mobile data: safely managing and syncing your files and accounts across your computer, smartphone and tablet (foundation)
• Becoming confident in digital security: how to protect your data and privacy on your PC, Internet and smartphone
• Becoming confident in digital skills: Word, Excel, PowerPoint and Outlook (beginner)
• Essential digital skills for the workplace: Word, Excel and PowerPoint (foundation-level 1)
• Becoming confident on Excel 365 (beginner)
• Becoming confident on PowerPoint 365 (beginner)
• Becoming confident on Outlook 365 (beginner)
• Becoming confident on Word 365 (beginner)
• Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)
• Becoming a confident online citizen: staying safe and protecting your data on your PC and smartphone (foundation)
• Becoming a confident online citizen: from bills, banking, and shopping to government services, job applications and streaming (foundation)
• Digital skills for the workplace: managing, storing and sharing data and files (intermediate)

You can also do classes in the maths and English areas.
For more information, talk with your tutor or contact universal.skills@citylit.ac.uk / 020 4582 0423.