Introduction to Digital Skills

Are you nervous about using Facebook? Do you need an introduction on how to use Instagram? This course will help you. You will learn how to join both platforms and use their key features It will start you on your journey towards digital communication and you will learn the different ways you can connect to friends, family and the wider world. Safely and securely.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Hacking, ransomware attacks and data theft have become common criminal activities, as much a threat to personal security as more traditional anti-social behaviours. Securing and protecting our digital lives has becomes as essential as locking the doors of our homes. On this course, you will learn the importance of staying safe online and how to do so. You will focus on how to choose appropriate online names and email addresses, use secondary email accounts to increase security, and create and manage passwords across devices and accounts. You will focus on how to your digital activity leaves traces, how your history of activities online is accessible and what you can do about this. You will learn about different types of digital authentication, your right to be forgotten under data protection law, deleting social media accounts and posts. accepting or rejecting cookies and unsubscribing from mailing lists. By the end of the course, you will be a much more confident and secure digital citizen.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



missing files? Have you got a system to organise your work or home files? Files are the essential components of



computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you new to online interactive communication? Have you tried Zoom but are unsure about some of its features? Is Teams a workplace tool you need to learn to use? This course will show you how to use both these platforms - including how to set up and participate in meetings, how to host them, and how to use some of their other features to take notes, for example. You will practise how to use breakout rooms, share your screen, take control of someone else's screen and make sure you don't do something on screen that you shouldn't.



By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Scandals involving Facebook, stolen data, targeted advertising and manipulation have revealed the importance of digital security, making sure that your activity on-line and on the phone remain private But what about those everyday activities like checking your favourite websites? Many people do not realize they are giving away sensitive personal details every time their search engine automatically fills in all of their information for them. This course will show you how to take your digital life into more confident hands by understanding these threats better so you know exactly what precautions to take while browsing on any device, understand important jargon and discover which apps are the better than others at keeping your data private.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use OneDrive and Google Drive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here