Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
This course is about making your computer work for you. You will look at what is inside the computer, how it works, how to troubleshoot common problems and upgrade simple features.
What will we cover?
• Computer jargon and terminology • The parts of the computer and their function • Health and safety when working with computers • Installing and configuring an operating system and drivers • Troubleshooting common computer problems • Computer maintenance and optimisation • Installing and configuring part of a computer.
What will I achieve? By the end of this course you should be able to...
• Identify the parts that make a computer • Upgrade parts of your computer • Install an operating system, drivers and antivirus software • Have a better understanding of hardware and software terminology • Assess, troubleshoot and fix basic hardware issues.
What level is the course and do I need any particular skills?
This course is for complete beginners - no previous experience or knowledge is necessary.
You should be able to follow spoken and written instructions. You will also be expected to take part in the practical elements of this course.
How will I be taught, and will there be any work outside the class?
Students will work mainly in groups. Presentations will be made using computers, interactive whiteboard, overhead screen and printed notes. Step by step instruction, with demonstrations where appropriate, will help you grasp the concepts.
Are there any other costs? Is there anything I need to bring?
No other costs.
When I've finished, what course can I do next?
City Lit offers a variety of progression courses in this subject area. Please click here to view all our Technology courses. Disclaimer: Use of Third-Party Software This course might require you to either use your own personal account or create an account for the purposes of this course. City Lit cannot accept any responsibility for any failings of the third party or provide technical support. Whilst using the software you will be responsible for abiding by the providers terms and conditions and maintaining your own work.
Terry has worked as a lecturer at the City Lit for over 20 years in a number of different departments namely Business Technology, Universal Skill, Staff Development, Progress and Business Development Team. He has been delivering Internal and external training to companies and individuals requesting bespoke training on a number of MS Office applications, from beginners to advanced levels both as an employee of City Lit and as a freelance trainer, some businesses include NHS, Solicitors, Delegates from the Indian Government, to mention but a few. Applications includes Word, Excel, PowerPoint, Access, Outlook, Internet browsers (Stay Safe Online) as well as Windows File Management and PC Maintenance. Terry is enthusiastic about delivering teaching whether face to face or as an online course and believe learning should be fun and rewarding. He is known for his patience, ability to translate information clearly and challenging student to become more visual when learning, thus making them less dependent on their handouts, work colleagues. We look forward to seeing you in one of his classes.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
product
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Discover what is inside a computer, how it works and how to upgrade computer components.153031447PC maintenance: an introduction259259https://www.citylit.ac.uk/media/catalog/category/Becoming_confident_with_digital_skills_beginner-1024_2.jpgInStockEveningFriKeeley StreetAvailable courses5-10 weeksWeekday2026-10-16T00:00:00+00:00BeginnersOct 2026Business, marketing & technologyCPM02259259PC maintenance: an introduction207168259Terry Myerspc-maintenance-an-introduction/cpm02-2627Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.0000-Available|2026-10-16 00:00:00This course is about making your computer work for you. You will look at what is inside the computer, how it works, how to troubleshoot common problems and upgrade simple features.Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.• Computer jargon and terminology<br>• The parts of the computer and their function<br>• Health and safety when working with computers<br>• Installing and configuring an operating system and drivers<br>• Troubleshooting common computer problems<br>• Computer maintenance and optimisation<br>• Installing and configuring part of a computer.• Identify the parts that make a computer<br>• Upgrade parts of your computer<br>• Install an operating system, drivers and antivirus software<br>• Have a better understanding of hardware and software terminology<br>• Assess, troubleshoot and fix basic hardware issues.This course is for complete beginners - no previous experience or knowledge is necessary.<br><br>You should be able to follow spoken and written instructions. You will also be expected to take part in the practical elements of this course.Students will work mainly in groups.<br>Presentations will be made using computers, interactive whiteboard, overhead screen and printed notes. <br>Step by step instruction, with demonstrations where appropriate, will help you grasp the concepts.No other costs.<p>City Lit offers a variety of progression courses in this subject area. Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/Web_Technology_courses.pdf" target="_blank" rel="noopener noreferrer"> here </a> to view all our Technology courses.<br>Disclaimer: Use of Third-Party Software<br>This course might require you to either use your own personal account or create an account for the purposes of this course. City Lit cannot accept any responsibility for any failings of the third party or provide technical support. Whilst using the software you will be responsible for abiding by the providers terms and conditions and maintaining your own work.</p>Digital & general computer skillsComputer hardwarevirtual207259168CPM02NONEFri16/10/26 - 13/11/2618:00 - 21:0018:0021:005 sessions (over 5 weeks)55-10 weeksEveningWeekdayKSKeeley StreetTerry MyersBeginnersAvailable courses2026-10-16T00:00:00+00:00Oct 2026Business, marketing & technology259259PC maintenance: an introductionpc-maintenance-an-introduction/cpm02-2627Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.0000-Available|2026-10-16 00:00:00This course is about making your computer work for you. You will look at what is inside the computer, how it works, how to troubleshoot common problems and upgrade simple features.Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.• Computer jargon and terminology<br>• The parts of the computer and their function<br>• Health and safety when working with computers<br>• Installing and configuring an operating system and drivers<br>• Troubleshooting common computer problems<br>• Computer maintenance and optimisation<br>• Installing and configuring part of a computer.• Identify the parts that make a computer<br>• Upgrade parts of your computer<br>• Install an operating system, drivers and antivirus software<br>• Have a better understanding of hardware and software terminology<br>• Assess, troubleshoot and fix basic hardware issues.This course is for complete beginners - no previous experience or knowledge is necessary.<br><br>You should be able to follow spoken and written instructions. You will also be expected to take part in the practical elements of this course.Students will work mainly in groups.<br>Presentations will be made using computers, interactive whiteboard, overhead screen and printed notes. <br>Step by step instruction, with demonstrations where appropriate, will help you grasp the concepts.No other costs.<p>City Lit offers a variety of progression courses in this subject area.&nbsp; Please click <a href="https://www.citylit.ac.uk/media/wysiwyg/pdf/Web_Technology_courses.pdf" target="_blank" rel="noopener noreferrer"> here </a> to view all our Technology courses.<br>Disclaimer: Use of Third-Party Software<br>This course might require you to either use your own personal account or create an account for the purposes of this course. City Lit cannot accept any responsibility for any failings of the third party or provide technical support. Whilst using the software you will be responsible for abiding by the providers terms and conditions and maintaining your own work.</p>Digital & general computer skillsComputer hardwareconfigurable
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