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How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.
Learning modes and locations may be different depending on the course start date. Please check the location of your chosen course and read our guide to learning modes and locations to help you choose the right course for you.
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
To improve spoken communication in the work place, including video calling and conferencing. To strengthen interpersonal skills in the work place. To build confidence and to develop personal effectiveness when speaking in public.
What will we cover?
Developing the skills of rapport through body language and voice. Speaking up for yourself; presenting yourself with confidence. Developing a presence as a communicator; engaging your listeners. Influencing; building trust.
What will I achieve? By the end of this course you should be able to...
Build a positive relationship through rapport. Be aware of how body language enhances self-presentation. Develop vocal energy. Speak up for yourself with confidence.
What level is the course and do I need any particular skills?
Students whose first language is not English need to be fully competent in speaking and listening, reading and writing in English.
How will I be taught, and will there be any work outside the class?
The course is in the college and will comprise talks, discussion, simulations, role play and observation, with opportunity for group feedback and evaluation.
Are there any other costs? Is there anything I need to bring?
Jonny has extensive experience as a voice practitioner and acting coach as well as being a professional actor, singer and musician. He trained as an actor at Royal Central School of Speech and Drama and has appeared in many touring and West End productions including Blood Brothers, The Buddy Holly Story and We Will Rock You, as well as many stage plays, commercials and films. Jonny also holds an MA in Voice Studies from Central, where he was awarded a Distinction and has taught voice, accents and singing at drama schools and actor training programmes including Central, University of West London, Fourth Monkey and City Academy. He teaches in both academic and corporate environments and his areas of expertise include public speaking, presentation skills, accent training and non-verbal communication. His teaching style aims to help students find the true potential of their voice as an expression of their personality and to help them gain more vocal impact, and he is informed by Estill method. Jonny has a strong focus on exploring the voice through improvisation and creativity along with building strong technical ability and developing confidence in speaking.
Jonathan MulquinSee moreSee less
Jonathan trained as an actor at Bristol Old Vic Theatre School and then completed an MA in Voice Studies at Royal Central School of Speech and Drama. He is in great demand as a voice teacher and coach at colleges across London including East 15, City Academy, London College of Music, London School of Dramatic Art, and St Mary’s University. His teaching style is based on the yoga voice work of Lynette Erving, bringing a strong connection between the body, the breath and the voice. He is passionate about the stagecraft of the voice, and likes to give technical tips and approaches to ensure the voice can be heard in any space. He also teaches accents, from RP and General American to West Country, Bristol, and Welsh.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
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https://www.citylit.ac.uk/communicating-effectively-at-work136027Communicating effectively at workhttps://www.citylit.ac.uk/media/catalog/product/no_selection139139GBPInStock/Courses/Courses/Business, marketing & technology/Courses/Business, marketing & technology/Business & marketing/Courses/Business, marketing & technology/Business & marketing/Public speaking & communication skills/Courses/Communication skills courses in London/Courses/vm/Courses to boost your CV/Courses/Short Courses/Courses/Short Courses/Technology, science & business/Courses/vm/Summer offers2285121112291230172019131341113420136141228512111229165313411How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college. To improve spoken communication in the work place.<br />
To strengthen interpersonal skills in the work place.<br />
To build confidence and to develop personal effectiveness when speaking in public. <br />
<br />
This is a live online course. You will need:<br />
- Internet connection. The classes work best with Chrome.<br />
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone if you don't have a computer.<br />
- Earphones/headphones/speakers.<br />
We will contact you with joining instructions before your course starts.15https://www.citylit.ac.uk/media/catalog/product/c/o/communicating_effectively_2048_1_1.jpghttps://www.citylit.ac.uk/media/catalog/product/c/o/communicating_effectively_2048_1.jpg323757Communicating effectively at work149149https://www.citylit.ac.uk/media/catalog/product/no_selectionInStockEveningWedKeeley StreetNo longer available1 to 4 weeksWeekday2025-07-16T00:00:00+00:00Beginners, Some experience, Advanced, Suitable for allJul 2025Business, marketing & technologyDS023149149Communicating effectively at work149104149Jonny Blackcommunicating-effectively-at-work/ds023-2425How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.0015-FullStillOpen|2025-07-16 00:00:00virtual1174423Communicating effectively at work139139https://www.citylit.ac.uk/media/catalog/product/no_selectionInStockEveningTueKeeley StreetAvailable courses5-10 weeksWeekday2025-10-28T00:00:00+00:00Beginners, Some experience, Advanced, Suitable for allOct 2025Business, marketing & technologyDVX030139139Communicating effectively at work139139139Jonathan Mulquincommunicating-effectively-at-work/dvx030-2526How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.0000-Available|2025-10-28 00:00:00virtual149,139149,139104,139DS023,DVX030NONEWed,Tue28/10/25 - 02/12/2519:45 - 21:3019:4521:306 sessions (over 6 weeks)61 to 4 weeks,5-10 weeksEveningWeekdayKSKeeley StreetJonny Black,Jonathan MulquinBeginners, Some experience, Advanced, Suitable for allNo longer available,Available courses2025-07-16T00:00:00+00:00,2025-10-28T00:00:00+00:00Jul 2025,Oct 2025Business, marketing & technology139149,139Communicating effectively at workcommunicating-effectively-at-work/ds023-2425,communicating-effectively-at-work/dvx030-2526How skilfully do you manage the impression you give with the words you use and the statements you make? Develop your speaking and meeting skills in the workplace in this intensive summer course which takes place in the college.,How skilfully do you manage the impression you make on people in meetings and interviews? Develop your personal effectiveness by looking at voice and body language, assertiveness, sensitive listening, interviewing techniques and communication skills for business meetings. This course will be taught in the college.0000-Available|2025-10-28 00:00:00configurable
12301229Public speaking & communication skillshttps://www.citylit.ac.uk/courses/technology-science-and-business/business-and-marketing/public-speaking-communication-skills1/2/285/1211/1229/12301/Courses/Business, marketing & technology/Business & marketing/Public speaking & communication skills
