Assertiveness for newly qualified speech and language therapists
Time: 10:00 - 16:30
Location: Online
This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
- Course Code: XS512
- Dates: 07/05/25 - 07/05/25
- Time: 10:00 - 16:30
- Taught: Wed, Daytime
- Duration: 1 session
- Location: Online
- Tutor: Vivien Grant-Jones
Course Code: XS512
Duration: 1 session
Please note: We offer a wide variety of financial support to make courses affordable. Just visit our online Help Centre for more information on a range of topics including fees, online learning and FAQs.
What is the course about?
This course will give you the opportunity to develop your personal effectiveness by learning and practising some key assertiveness skills that are highly relevant in a range of situations including: attending an interview, working with clients, communicating with your manager/supervisor and contributing to an MDT meeting.
This is a live online course. You will need:
- Internet connection. The classes work best with Chrome.
- A computer with microphone and camera is best (e.g. a PC/laptop/iMac/MacBook), or a tablet/iPad/smart phone/iPhone can be used if you don't have a computer but please note the experience may be less optimal.
- Earphones/headphones/speakers.
We will contact you with joining instructions before your course starts.
What will we cover?
Identification of different behaviour types (assertive, passive, aggressive and indirect aggressive)
What is assertive behaviour?
Your rights as a person
Assertive body language
Key assertiveness skills: making requests (including asking for help), saying no, giving and receiving feedback, saying what you think and feel.
What will I achieve?
By the end of this course you should be able to...
Describe the key characteristics of assertive behaviour
Identify core assertive skills and practise these in a range of situations
Draw on strategies to help you make requests
Draw on strategies to help you say no
Draw on strategies to help you give and receive feedback
Draw on strategies to help you say what you feel.
What level is the course and do I need any particular skills?
To access the course you will need to have an adequate level of English to:
- Express your opinions and feelings
- Follow discussions and make relevant contributions
- Make use of handouts with some assistance if necessary
Before joining the class you will need to speak to one of the Speech Therapy team.
This course is most suitable for recently qualified speech and language therapists who would like to develop their assertiveness skills.
How will I be taught, and will there be any work outside the class?
There will be a large experiential component to the course with a number of skills based practice sessions. There will be some theory input.
Are there any other costs? Is there anything I need to bring?
There are no additional costs.
When I've finished, what course can I do next?
You may choose to do further assertiveness skills training either at City Lit or elsewhere. We also offer a number of professional training courses for qualified speech and language therapists on counselling skills, narrative therapy, acceptance and commitment therapy and working with adults who stammer.
Vivien has been a part-time tutor for City Lit since 2009. In 2023 she gained the opportunity to be a Co-ordinating Tutor at City Lit. Vivien does not stammer herself but does experience cluttering (as part of her dyslexia). She has had a varied, diverse and creative career so far, the central thread being a personal and passionate pursuit to understand our individual and cultural relationship with fluency. She has found the combination of City Lit’s environment (students attending adult education), City Lit’s approach and the group therapy setting a unique and ideal path for students to progress with their speech and wider life goals. Vivien also trained as a voice teacher (Royal Central School of Speech & Drama, 2005). She has taught voice at East 15 Acting School, Italia Conti, London School of Dramatic Art (LSDA) and she is currently the voice tutor for Buckinghamshire New University’s BA (Hons) Acting Programme. In 2010 Vivien studied writing and directing at RADA (MA Text & Performance) which has supported both her professional and personal creative endeavours considerably.
Please note: We reserve the right to change our tutors from those advertised. This happens rarely, but if it does, we are unable to refund fees due to this. Our tutors may have different teaching styles; however we guarantee a consistent quality of teaching in all our courses.
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