Skills for life and work

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Would you like to be more confident in the way you write whether emails or reports at work or messages to friends? Do you want to work on how you form sentences, understand grammar and use punctuation so your writing is more creative? Do you want to learn how to create meaning in your writing?. This course will help you be more secure in your professional, academic or creative writing skills and help you improve some of your weak areas around forming and punctuating sentences with appropriate grammatical form. You will develop your confidence in the most essential areas of writing including different sentence structures, writing paragraphs, using punctuation effectively, using active and passive voices and proofreading.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

This course is free for learners who have not achieved a GCSE grade C (4) and higher in English. For more information Click here

The purpose of the Functional Skills English Level 2 qualification is to prepare learners for work, study and real life situations. Learners who achieve this qualification will demonstrate the ability to read, write, speak, listen and communicate in English. Learners will be able to apply these communication skills effectively to a range of contexts in the workplace and practical situations.

This course is free for learners who have not achieved a GCSE grade C (4) and higher in English. For more information Click here

Do you sometimes feel you cannot speak in meetings? Are you shy with customers? In your daily life, do you find it difficult to give your opinions? This course will give you the confidence and skills to express yourself in different situations.







Our experienced skills tutor, also a trained actor, will help you learn how to stay calm and focused. You will work on increasing your vocabulary, developing your listening skills and expressing your thoughts and opinions clearly in a positive manner.







You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you working in an office and need to improve your communication skills? Would you like to become an administrator but feel your written English is holding you back? This course will help you become a confident, flexible and successful communicator in writing, in person, on the phone and online. You will work on using the right language for written documents and for when speaking to colleagues, managers, customers, in meetings and on the phone. You will focus on different levels of formal and informal communication and how to speak and write clearly and concisely, with appropriate tone e.g. in emails and letters on a PC. You will also work on how to lay out key documents using Word, spell well and punctuate correctly. You will also start to learn about the cloud and how to use key parts of Microsoft 365. By the end of this course, you will confident you can work successfully in an office environment.



Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. You can also click the Start Assessment button on this page.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here