Essential Skills for the Workplace and Everyday Life

Free courses online and in London.

Join Essential Skills and learn the key skills you need to progress in work and participate fully in everyday life.

Our courses develop your communication, decision-making, problem-solving, team-building and analytical skills, at the same time as you improve your English, ESOL, maths, digital skills, and data literacy.

The classes are at all levels from beginner literacy to GCSE English, for new office-workers to experienced managers, from maths for life to data analysis in the workplace.

Join the courses below and develop the skills essential to your job success, well-being, and ability to express yourself in all settings, digitally and face-to-face.

Many of our courses are free to all UK and EU citizens living in London, and most are free if you are:

  • on a Low Wage or
  • on Jobseekers' Allowance (JSA) or Employment & Support Allowance (ESA), or
  • receiving other state benefits (including Universal Credit)

To find out more, please read this information pack. You can also apply to our bursary if you need help with fees.

For help or advice, please contact us on 020 7492 2511 or email universal.skills@citylit.ac.uk. Most of our classes are now live online. You will need a computer with a microphone, a camera, and a good internet connection. Some courses are taking place in the City Lit building in London.

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  1. IT skills for the office: real and virtual (introduction)
    Evening
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    Do you want to start working in an office but lack confidence or skills in IT? On this course you will learn the most essential computer skills – word processing, use of spreadsheets, emailing and creating presentations. You will learn the main parts of Word, Excel, Outlook and PowerPoint which you will need in order to write letters and documents, organise data, send and receive emails and create presentations. By the end of the course you will feel confident to work in both a face-to-face and virtual environment.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  2. Word 2016 for the workplace (advanced)
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    This course will develop all the skills you need to perform your work to a high level and give you the confidence in creating long, consistently formatted, well-presented documents such as reports and performing the tasks most commonly associated with Word 2016 in the office. Such tasks some of the more advanced features, including creating master documents, referencing, working with templates, styles, advanced tables, forms, linking and embedding, editing mail merge documents, creating macros and using automatic formatting.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
    Rating:
    90% of 100
  3. Pathway to ECDL level 3
    Course Date:  Fri 4 Jun 2021

    Location on this date:  Online

    Level 3 Certificate in IT User Skills (ECDL Advanced) is an important commitment. Prepare yourself on this short course and make sure Level 3 is the right one for you. This course will ensure you make the most of your ECDL Level 3 course and have the skills to achieve the qualification once you start.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
    Rating:
    100% of 100
  4. Becoming confident on the cloud: a new way of sharing and collaborating
    Course Date:  Fri 4 Jun 2021

    Location on this date:  Online

    The digital world is moving from emails to shared files. Don't get left behind. Join this course and learn how to make the most of the cloud. What is it? How can it be used for home life and in business? What does it mean to share a file rather than email an attachment? Learn how to use the main free Cloud apps including Google Docs and Forms, Dropbox and Flickr and how to maintain security while syncing your devices. Learners must be confident on the Internet and in using email.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  5. How to be an administrator: the paperless office
    Evening
    Course Date:  Wed 9 Jun 2021

    Location on this date:  Online

    The excessive use of paper is high on the agenda for companies and countries in the face of environmental waste and destruction. From administrators to senior managers we can all play a part in the helping to reduce the amount of paper that we use. Join this course to gain a greater insight on how as individuals and in our work we can help to preserve our environment, reduce costs and become more administratively efficient.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  6. Design and build your own website - for Deaf people
    Course Date:  Wed 9 Jun 2021

    Location on this date:  Online

    This course will help you how to create and design your own website using free resources. Ideal if you want to create own websites for deaf organisations, deaf clubs or deaf websites.

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  7. Digital skills: using SignVideo, SignLive, NGT or Relay UK for essential communication (entry 2 - entry 3)
    Course Date:  Thu 10 Jun 2021

    Location on this date:  Online

    This course will help you to set up a new account with different communication and relay services - SignVideo, SignLive, NGT or Relay UK. You will be able to make your own phone calls through relay services.

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  8. Making sense of Windows 10
    Course Date:  Wed 16 Jun 2021 (and 1 other date)

    Location on this date:  Online

    New to Windows 10? Unsure about Edge and Cortana? Join this course and get to grips with this new operating system. This friendly introduction will open doors to the main elements of the software, as well as some of its less accessible applications and tools.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £89.00 Senior fee £71.00 Concession £45.00
    Rating:
    87% of 100
  9. Learning to use your smartphone (Android)
    Course Date:  Wed 23 Jun 2021

    Location on this date:  Online

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  10. An Introduction to PowerPoint 2016: presentations in a day
    Course Date:  Wed 30 Jun 2021

    Location on this date:  Online

    New to PowerPoint? Do you want to know how to create presentations? Can you use some of PowerPoint features but want to expand your skills? Join this short introduction to the essential elements of PowerPoint. Learn how to create a presentation using key features of PowerPoint 2016. Knowledge required: basic computer literacy and the ability to use a mouse and keyboard.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00

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