Workplace Communication & Employment Skills
Courses Online & In London
Communication is one of the common skills most demanded by employers along with problem-solving, analysing, influencing, negotiating, decision-making, being organised, collaborating and seeing the bigger picture. Whatever your job or level within a business, these are in-demand skills.
Our courses will help you develop these skills and behaviours for all types of work so you can be confident either in your current job or when looking for new employment. You can combine these courses with our Workplace Digital Skills programme.
What is the best course for me?
You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best.
- Online assessment - click ‘Start Assessment’ on the course page
- Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at universal.skills@citylit.ac.uk for an appointment. You can also come without an appointment.
Times:
- Every Monday 12- 2pm
- Every Wednesday 6-8pm
- Every Friday 11am-1pm (23rd August – 6th October)
The courses are FREE to most learners if you earn less than £21,547.50 a year or are on Universal Credit, JSA or ESA (WRAG). They are either in the City Lit building or are live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.
- Workplace communication skills: how to be confident in meetings and in groups (level 1-2)
Course start date: Tue 4 Nov 2025Location on this date: Keeley Street
Do you sometimes feel you cannot speak in meetings? Are you shy with customers? In your daily life, do you find it difficult to give your opinions? This course will give you the confidence and skills to express yourself in different situations.
Our experienced skills tutor, also a trained actor, will help you learn how to stay calm and focused. You will work on increasing your vocabulary, developing your listening skills and expressing your thoughts and opinions clearly in a positive manner.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
Full fee £149.00 Senior fee £119.00 Concession £75.00
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