Workplace communication & other employment skills

Workplace Communication & Employment Skills
Courses Online & In London

Communication is one of the common skills most demanded by employers along with problem-solving, analysing, influencing, negotiating, decision-making, being organised, collaborating and seeing the bigger picture.  Whatever your job or level within a business, these are in-demand skills.

Our courses will help you develop these skills and behaviours for all types of work so you can be confident either in your current job or when looking for new employment. You can combine these courses with our Workplace Digital Skills programme.

What is the best course for me?

You need to do a pre-course assessment. You can also do it online, but a face-to-face assessment is best. 

  • Online assessment - click ‘Start Assessment’ on the course page
  • Or book a face-to-face assessment - call 0204 582 0423 or contact us by email at for an appointment. You can also come without an appointment.


  • Every Monday 12- 2pm
  • Every Wednesday 6-8pm
  • Every Friday 11am-1pm (23rd August – 6th October)

The courses are FREE to most learners if you earn less than £21,547.50 a year or are on Universal Credit, JSA or ESA (WRAG). They are either in the City Lit building or are live online interactive classes. For online courses, you will need a computer with a microphone, a camera and the internet.


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  1. Communication skills: develop your English for social media - podcasting (level 1-level 2)
    Course start date:  Thu 16 May 2024

    Location on this date:  Keeley Street

    Are you new to podcasting? Would you like to start podcasting but unsure you have the communication skills? Or are you looking to improve your general speaking skills? This course will provide you with the skills you need. You will work on the key features needed to sound fluent and engaging. You will practise how to reduce your hesitations, sounding natural while also being controlled. You will develop techniques for changing and adapting your volume, tone, pitch and pace as well as breathing and pausing. You will work on how to prepare for speaking on a public platform whether through questioning or longer monologues and on how to create suitable scripts. Whether you are wanting to become a professional podcaster, produce family podcasts or simply improve your overall communication skills, this course will provide you with the tools you need.

    You need to do a pre-course activity to make sure this is the right course for you. Contact / 020 8078 0489 for information and to book a pre-course assessment. Or you can click the Start Assessment button on this page.

    This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here
    Full fee £129.00 Senior fee £103.00 Concession £65.00
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