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- Workplace communication skills: customer care and front of house hospitality (ESOL level 1-level 2)Course start date: Mon 15 Apr 2024
Location on this date: Keeley Street
Are you working with the public – in a shop, at reception, on the phone? Are you front of house at a hotel or restaurant? Would you like to work in these sectors? This course will help you communicate at work with customers, your colleagues and your manager. You will learn how to speak fluently and politely and use the vocabulary you need for work. You will practise how to help a customer or a client, make suggestions, give advice, begin and end a conversation, and take messages over the phone. You will focus on how to do all this with the right level of formality and politeness.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £99.00 Senior fee £79.00 Concession £50.00 - English communication skills - for life and work (level 1)Course start date: Mon 8 Jan 2024 (and 1 other date)
Location on this date: Keeley Street
Do you want to improve your communication skills and become more confident speaking, listening, reading and writing English? This course will help you develop all your English language skills so you can act confidently in the most important everyday situations inside and outside work. You will become a skilled communicator when writing, using digital resources and in face-to-face interactions. You will develop your active listening skills so you can understand and empathise better. You will work on how to express yourself when speaking in different situations. You will practise your reading so you can see the whole picture and find details, make effective decisions about what you read, and prioritise matters. By the end of this three-term programme, you will be a competent speaker, listener, reader and writer both at work and home and ready to do exams such as Functional Skills Level 2.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).Full fee £0.00 Senior fee £0.00 Concession £0.00 - Preparing for English Language GCSECourse start date: Mon 22 Apr 2024
Location on this date: Keeley Street
Are you excited by the English language? Do you need to test your abilities before attempting the qualification course? Do you want to give yourself more than a year to achieve the qualification? Then this Preparing for English Language GCSE is the course for you. It will get your ready you for the accreditation and familiarise you with its content, level and expectation.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).Full fee £0.00 Senior fee £0.00 Concession £0.00 - Workplace communication skills: how to be confident and do well in interviews (ESOL entry 3-level 1)Course start date: Mon 13 May 2024
Location on this date: Keeley Street
Are you looking for a new or better job? Do you feel nervous in interviews? Would you like to learn the English you need to impress an employer? This course will help you with the language you need to do well in interviews, to feel calm and relaxed. You will work on predicting the types of questions an employer will ask you and you will practise answering them. You will work on your pronunciation including stress and you will role play different situations that take place in an interview.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Maths functional skills level 2Course start date: Mon 26 Feb 2024
Location on this date: Keeley Street
Do you need to gain a national maths qualification to show you have a good level of mathematical competence? Functional Skills Level 2 Maths shows employers and others that your maths skills are at a good level and that you can use skills to solve complex issues in a variety of situations. You will develop your maths to become a problem-solver, analyser and decision-maker.
You MUST pass the first 6 weeks of the course. You must attend every class and do the necessary homework. If you do not, you will not be able to continue the course.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 4582 0423 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
This course is free for learners who have not achieved a GCSE grade C (4) and higher in Maths. For more information Click hereFull fee £0.00 Senior fee £0.00 Concession £0.00 - Maths functional skills (level 1)Course start date: Mon 26 Feb 2024
Location on this date: Keeley Street
Do you want to become more confident in your maths? Do you need to develop your maths skills for work and everyday life? This course will help you use maths to improve your daily life and enable you to
participate, make progress and express yourself whether at work or at home or when making sense of
information in the news such as data and statistics. At the same time you will study to gain a qualification: level 1 functional skills maths. This accreditation is the first step in showing employers and others that your maths skills are at a good level and that you can apply these to solving problems in a variety of contexts.
You MUST pass the first 6 weeks of the course. You must attend every class and do the necessary homework. If you do not, you will not be able to continue the course.
Contact universal.skills@citylit.ac.uk / 020 4582 0423 for information and to book a pre-course assessment. You can also click the Start Assessment button on this page.
This course is free for learners who have not achieved a GCSE grade C (4) and higher in Maths. For more information Click here - ESOL, maths and digital skills - for life and work (entry 1-entry 2)Course start date: Mon 11 Mar 2024
Location on this date: Keeley Street
For students who can are not complete beginners and can speak and write a little English. On this course you will learn new words and grammar, how to ask and answer questions, how to read and write about yourself, your family, and friends, and how to complete forms and write short emails. You will also learn some simple maths to tell the time, count and learn maths vocabulary.
You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).
Free course: This is a Multiply course. Multiply is a new government programme to help adults improve their numeracy skills. This course is free for Londoners aged 19 or over. For more information Click hereFull fee £0.00 Senior fee £0.00 Concession £0.00
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