Essential Skills for the Workplace and Everyday Life

Free courses online and in London.

Join Essential Skills and learn the key skills you need to progress in work and participate fully in everyday life.

Our courses develop your communication, decision-making, problem-solving, team-building and analytical skills, at the same time as you improve your English, ESOL, maths, digital skills, and data literacy.

The classes are at all levels from beginner literacy to GCSE English, for new office-workers to experienced managers, from maths for life to data analysis in the workplace.

Join the courses below and develop the skills essential to your job success, well-being, and ability to express yourself in all settings, digitally and face-to-face.

Many of our courses are free to all UK and EU citizens living in London, and most are free if you are:

  • on a Low Wage or
  • on Jobseekers' Allowance (JSA) or Employment & Support Allowance (ESA), or
  • receiving other state benefits (including Universal Credit)

To find out more, please read this information pack. You can also apply to our bursary if you need help with fees.

For help or advice, please contact us on 020 7492 2511 or email universal.skills@citylit.ac.uk. Most of our classes are now live online. You will need a computer with a microphone, a camera, and a good internet connection. Some courses are taking place in the City Lit building in London.

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  1. IT skills for the office: real and virtual (introduction)
    Evening
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    Do you want to start working in an office but lack confidence or skills in IT? On this course you will learn the most essential computer skills – word processing, use of spreadsheets, emailing and creating presentations. You will learn the main parts of Word, Excel, Outlook and PowerPoint which you will need in order to write letters and documents, organise data, send and receive emails and create presentations. By the end of the course you will feel confident to work in both a face-to-face and virtual environment.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  2. Word 2016 for the workplace (advanced)
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    This course will develop all the skills you need to perform your work to a high level and give you the confidence in creating long, consistently formatted, well-presented documents such as reports and performing the tasks most commonly associated with Word 2016 in the office. Such tasks some of the more advanced features, including creating master documents, referencing, working with templates, styles, advanced tables, forms, linking and embedding, editing mail merge documents, creating macros and using automatic formatting.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
    Rating:
    90% of 100
  3. Digital skills: using SignVideo, SignLive, NGT or Relay UK for essential communication (entry 2 - entry 3)
    Course Date:  Thu 10 Jun 2021

    Location on this date:  Online

    This course will help you to set up a new account with different communication and relay services - SignVideo, SignLive, NGT or Relay UK. You will be able to make your own phone calls through relay services.

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  4. Develop your writing and language skills (level 1-level 2)
    Last Few Places
    Course Date:  Thu 22 Apr 2021

    Location on this date:  Online

    Have you been learning English for a long time but find your writing just doesn’t seem to improve? Are you quite a fluent speaker but find formal speaking difficult? Do you feel ‘stuck’. This course will release you! You will focus on how to improve the structure of your writing both the whole text, paragraphs and sentences. You will work on understanding the grammar of the language, and the skills you learn to develop your writing will help you improve your more formal speaking whether this is for job interviews, meetings at work or giving presentations. This course is ideal if you have been living in the UK for several years, feel quite comfortable in speaking English as a second language, but lack confidence in your literacy skills.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £99.00 Senior fee £79.00 Concession £20.00
  5. Develop your writing and reading: spelling, punctuation, vocabulary (Entry 3-Level 1)
    Last Few Places
    Course Date:  Thu 22 Apr 2021

    Location on this date:  Online

    Practise or practice? I before E except after C? How do you spell 'friend'? If you struggle with spelling, then this is the course for you. It will help you understand and apply spelling rules and use different memory techniques to make spelling easier. This course is for those who speak English very fluently. It is aimed at E3/Level 1 learners.

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  6. Office skills for ESOL students (entry 3 - level 1)
    Last Few Places
    Course Date:  Thu 22 Apr 2021

    Location on this date:  Online

    Would you like to work in an office? Not sure if your English or computing skills are good enough? Perhaps you already work in an office but want to improve your administration skills? Join this course and learn the English you need to answer the phone correctly, write good emails, letters and memos, and spell common words. At the same time, you will improve your digital computer skills including your word processing, file management, and emailing.

    You need to have an initial assessment before joining this course. You can come in person. See www.citylit.ac.uk/esol for dates. Or you can do an on-line assessment.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £99.00 Senior fee £79.00 Concession £20.00
    Rating:
    100% of 100
  7. Writing skills in practice: advanced (level 2+)
    Last Few Places Evening
    Course Date:  Thu 29 Apr 2021

    Location on this date:  Online

    Do you need to develop your writing so you can express yourself in a full and rich manner? On this course, you will focus on how to structure different types of writing, organise your ideas, and improve your vocabulary while focusing on difficulties typically faced by high level learners of English, such as tone and register. Learn how to research information and use your notes to write to the point, expressing complex ideas in a style which is engaging and takes the reader into account.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £179.00 Senior fee £143.00 Concession £109.00
    Rating:
    73% of 100

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