Essential Skills for the Workplace and Everyday Life

Free courses online and in London.

Join Essential Skills and learn the key skills you need to progress in work and participate fully in everyday life.

Our courses develop your communication, decision-making, problem-solving, team-building and analytical skills, at the same time as you improve your English, ESOL, maths, digital skills, and data literacy.

The classes are at all levels from beginner literacy to GCSE English, for new office-workers to experienced managers, from maths for life to data analysis in the workplace.

Join the courses below and develop the skills essential to your job success, well-being, and ability to express yourself in all settings, digitally and face-to-face.

Many of our courses are free to all UK and EU citizens living in London, and most are free if you are:

  • on a Low Wage or
  • on Jobseekers' Allowance (JSA) or Employment & Support Allowance (ESA), or
  • receiving other state benefits (including Universal Credit)

To find out more, please read this information pack. You can also apply to our bursary if you need help with fees.

For help or advice, please contact us on 020 7492 2511 or email universal.skills@citylit.ac.uk. Most of our classes are now live online. You will need a computer with a microphone, a camera, and a good internet connection. Some courses are taking place in the City Lit building in London.

Filters

9 Items

per page
Set Descending Direction
  1. ESOL: finding a better job (entry 3 - level 1)
    Last Few Places
    Course Date:  Mon 17 May 2021

    Location on this date:  Online

    Are you looking for a better job? This course will help improve your English for doing well in interviews, writing successful CVs, and making good job applications. You will also learn where to look to find new work.You will receive some free career advice, guidance and information to help you make progress in your current company or find a new type of work.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £59.00 Senior fee £47.00 Concession £12.00
  2. Becoming confident on Facebook, Twitter and Instagram: for complete beginners
    Evening
    Course Date:  Mon 24 May 2021

    Location on this date:  Online

    Too nervous to face Facebook? Is tweeting something birds do? Have you heard of Instagram but never used it? Then this is the course for you. Improve your digital communication in a supportive environment and learn the different ways you can connect to friends, family and the wider world.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
    Rating:
    100% of 100
  3. ESOL pronunciation: stage 2 (level 1-2)
    Evening
    Course Date:  Mon 19 Apr 2021

    Location on this date:  Online

    What are the different ways of pronouncing 'a'? Does 'for' always sound like 'four'? Is 't' always pronounced the same way? Learn the answers to these questions as you focus on fluent pronunciation practising linking, rhythm and stress and discover how context affects the pronunciation of English. This course is aimed at students with a good level of English - level 1 and 2 (B2-C1), who have completed Stage 1. Please contact the department on 020 7492 2511 or universal.skills@citylit.ac.uk for more information. Highly fluent students at level 3 or above should apply to the courses in the drama department.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £139.00 Senior fee £111.00 Concession £42.00
    Rating:
    95% of 100
  4. ESOL: Develop your listening skills (level 1)
    Last Few Places
    Course Date:  Mon 19 Apr 2021

    Location on this date:  Online

    Are you tired of asking people to repeat themselves? Do you nod and smile when you don't understand? Do you wish you could understand the TV better or follow phone conversations more easily? Good listening skills are essential to your English language development and students often never learn specific listening techniques. This course will help you change your experience of listening to English. It will change from being a stream of meaningless sounds into one in which you can identify the words and focus on the meaning of what you are hearing. You will be able to relax when you are having conversations and enjoy films without subtitles!

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £139.00 Senior fee £111.00 Concession £56.00
  5. Getting ready for English Language GCSE
    Last Few Places
    Course Date:  Mon 19 Apr 2021

    Location on this date:  Online

    Are you excited by the English language? Do you want to gain an English language GCSE but are not ready yet to achieve this in a single year? Do you need to test your abilities before attempting the qualification course? Then this Getting Ready for English Language GCSE is the course for you. It will prepare you for the accreditation and familiarise you with its content, level and expectation.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    After you have completed your assessment, please also click on the following link and tell us more about yourself -https://forms.gle/WpjbXEsfBRtByVjz5.

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £0.00 Senior fee £0.00 Concession £0.00
  6. Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced)
    Evening
    Course Date:  Mon 26 Apr 2021

    Location on this date:  Online

    Are you working as a Secretary, PA or an Administrator or thinking of becoming one? Do you need to learn more about Outlook 2016? This course is for Outlook users who needs to become more expert in work related Outlook tasks. Join this course and learn how to: create advanced message rules, create and manage categories, apply advanced filtering, create and copy group contact lists, share contacts, copy calendars, use a scheduling tool to create appointments, create advanced signatures as lists and emails, use advanced mail merge using MS Word and how to archive your mail box.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  7. ESOL communicating at work: customer care (entry 3-level 1)
    Last Few Places
    Course Date:  Mon 10 May 2021

    Location on this date:  Online

    Are you working with the public – in a shop, at reception, on the phone? Are you a cleaner who needs to talk to members of the public? This course will help you communicate at work with customers, your colleagues and your manager. You will learn how to speak fluently and politely and use the vocabulary you need for work. You will practise how to help a customer or a client, make suggestions, give advice, begin and end a conversation, take messages over the phone, and talk about products.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £42.00
  8. ESOL pronunciation: stage 1 (level 1-2)
    Last Few Places
    Course Date:  Mon 10 May 2021

    Location on this date:  Online

    Tired of people not understanding you? Would you like to sound 'more English'? Do you need to commununicate well with people in your work? Then this specialist course will help you. Learn how to make the individual sounds of English, hear the differences between them, and read and write the phonemic script, a special alphabet of sounds. This course is aimed at students with a good level of English - level 1 and 2 (B2-C1). Highly fluent students at level 3 or above should apply to the courses in the drama department.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £129.00 Senior fee £103.00 Concession £39.00
    Rating:
    88% of 100
  9. English for professionals: English for business and work (level 2)
    Last Few Places Evening
    Course Date:  Mon 10 May 2021

    Location on this date:  Online

    Do you want to work in business but lack the confidence? Do you already have a job but feel that your language skills are holding you back? This course will help you improve your business English so you can approach negotiations, meetings, presentations and reports with confidence. Aimed at second language speakers of English with a high level of competence (level 2) in the language.

    Before this course, you need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 7492 2511 or click the Start Assessment button on this page. Log on with your email address (not name). Use Chrome if possible.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £179.00 Senior fee £143.00 Concession £109.00

9 Items

per page
Set Descending Direction

Can't see a course you want?

Add this category to your waiting list to set up alerts and we will update you when new courses are released online.

Add to your waiting list