Essential Skills for the Workplace and Everyday Life

Free courses online and in London.

Join Essential Skills and learn the key skills you need to progress in work and participate fully in everyday life.

Our courses develop your communication, decision-making, problem-solving, team-building and analytical skills, at the same time as you improve your English, ESOL, maths, digital skills, and data literacy.

The classes are at all levels from beginner literacy to GCSE English, for new office-workers to experienced managers, from maths for life to data analysis in the workplace.

Join the courses below and develop the skills essential to your job success, well-being, and ability to express yourself in all settings, digitally and face-to-face.

Many of our courses are free to all UK and EU citizens living in London, and most are free if you are:

  • on a Low Wage or
  • on Jobseekers' Allowance (JSA) or Employment & Support Allowance (ESA), or
  • receiving other state benefits (including Universal Credit)

To find out more, please read this information pack. You can also apply to our bursary if you need help with fees.

For help or advice, please contact us on 020 7492 2511 or email universal.skills@citylit.ac.uk. Most of our classes are now live online. You will need a computer with a microphone, a camera, and a good internet connection. Some courses are taking place in the City Lit building in London.

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  1. Word 2016 for the workplace (intermediate)
    Weekend
    Course Date:  Sun 16 May 2021

    Location on this date:  Online

    Are you using Microsoft Word in an office or in administrative job? Or are you preparing for this line of work? This course will develop all the skills you need to perform your workplace Word 2016 work to a high level . Become confident in creating long, consistently formatted, well-presented documents such as reports and performing the tasks most commonly associated with Word in the office. Such tasks will include developing your use of Styles, modifying pictures in documents, using templates, controlling text flow and using mail merge. This a course for those who already have some experience of using Word. For beginners, please see our Introduction to Word course.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
    Rating:
    90% of 100
  2. Word 2016 for the workplace (advanced)
    Course Date:  Thu 3 Jun 2021

    Location on this date:  Online

    This course will develop all the skills you need to perform your work to a high level and give you the confidence in creating long, consistently formatted, well-presented documents such as reports and performing the tasks most commonly associated with Word 2016 in the office. Such tasks some of the more advanced features, including creating master documents, referencing, working with templates, styles, advanced tables, forms, linking and embedding, editing mail merge documents, creating macros and using automatic formatting.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
    Rating:
    90% of 100
  3. Outlook 2016 for the workplace: integrating Outlook, Excel and Word (advanced)
    Evening
    Course Date:  Mon 26 Apr 2021

    Location on this date:  Online

    Are you working as a Secretary, PA or an Administrator or thinking of becoming one? Do you need to learn more about Outlook 2016? This course is for Outlook users who needs to become more expert in work related Outlook tasks. Join this course and learn how to: create advanced message rules, create and manage categories, apply advanced filtering, create and copy group contact lists, share contacts, copy calendars, use a scheduling tool to create appointments, create advanced signatures as lists and emails, use advanced mail merge using MS Word and how to archive your mail box.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  4. Outlook 2016 for the workplace: managing your emails, tasks and priorities (intermediate)
    Course Date:  Wed 5 May 2021

    Location on this date:  Online

    Are you working in an office or in administration? Learn how to maximise the features of Outlook 2016 so you can become more efficient, prioritise and reduce your work load and make the most of this complex program. Learn how to: organise and manage your emails using message rules, create an efficient folder system, use categories to filter your emails, contacts and calendar, create reminders, organise follow up actions via tags, keep track of your tasks via email and calendar, create multiple signatures including with images or logos, create, enable and customise the out-of-office notice, share calendars, create recurring appointments, and mail merge using your Outlook contacts.

    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit) and your monthly take home pay is less than £343. For more information click here

    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £169.00 Senior fee £135.00 Concession £85.00
    Rating:
    80% of 100

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