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Covid-19 Frequently Asked Questions (FAQ)

Please see below for FAQs and the main page for current updates as advised by the government.


How do I contact City Lit?

For general enquiries please email or if its specifically about your instalment payment plan or busary. 

Is City Lit open?

We are now offering face-to-face teaching again and in the safest way possible. Everyone's health and safety in the building is at the heart of our return so we've introduced new protective guidelines. 

Is City Lit delivering courses online?

The City Lit digital learning team continue to work closely with the academic departments to deliver, where possible, online teaching. To participate in online classes you will need an email address, a reliable internet connection, a computer/laptop/tablet with fully updated browser (preferably Google Chrome). Your device will need a microphone, and preferably a camera.

What is Google Classroom? 

Google Classroom is an online learning platform where City Lit students can access online course resources and communicate with teachers and classmates. To access your Google Classroom you must sign in to your City Lit student G Suite account. You will need your student number, which you can find on your course enrolment receipt / email, or on your Student Centre membership card. Your password is your date of birth in the following format: first two numbers of the day, first three letters of the months and the year in full (lower case and no spaces). 

You can access Google Classroom via the City Lit website – scroll to the bottom of the site and select the Google Classroom tab or access Google Classroom here.

Is there anything I can do to help?

Yes.  We are a charity and we need your help.  We are an institution which relies heavily on tuition fees from everyday Londoners which we then use to provide learning opportunities for the most vulnerable members of our community.  The current situation could make providing those services in the long term really difficult, so we need your help.

If you have ever enjoyed one of our courses or have a loved one who has benefitted from our outreach work with vulnerable communities, we would be so grateful if you would consider the following:

  • Donate to our charitable fund which allows us to remove barriers for all adult learners and ensure that everyone, regardless of their situation, can access the education they need.

  • Buy one of our gift vouchers which you can use against one of our courses when we are able to reopen.

City Lit Staff

For further information please log into the HR portal and click on the COVID-19 icon at the top left of the dashboard.

Student sitting at a laptopStudent sitting at a laptop

City Lit online courses

Study at a time that suits you. You'll need an email address, reliable internet connection, a computer/laptop/tablet with an updated browser (ideally Google Chrome) and your device will need a microphone, and preferably a camera. Many classes use Google Classroom.

Staying Covid-19 secure at City LitStaying Covid-19 secure at City Lit

Staying COVID-19 secure at City Lit

Many of our courses remain online in addition to some face-to-face learning. We've been working hard to create a safe environment for you. We all have a part to play in keeping the College safe, and we'll be asking you to follow a few new rules too.