Courses in London & Online

Are you working in an office and need to improve your communication skills? Would you like to become an administrator but feel your written English is holding you back? This course will help you become a confident, flexible and successful communicator in writing, in person, on the phone and online. You will work on using the right language for written documents and for when speaking to colleagues, managers, customers, in meetings and on the phone. You will focus on different levels of formal and informal communication and how to speak and write clearly and concisely, with appropriate tone e.g. in emails and letters on a PC. You will also work on how to lay out key documents using Word, spell well and punctuate correctly. You will also start to learn about the cloud and how to use key parts of Microsoft 365. By the end of this course, you will confident you can work successfully in an office environment.



Contact universal.skills@citylit.ac.uk / 020 8078 0489 for information and to book a pre-course assessment. You can also click the Start Assessment button on this page.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Unsure when to use present perfect or past perfect? Is reported speech still causing you problems? Do you need to practise your conditionals? Join this course and put your grammar into practice in speaking, writing, reading and listening. Gain confidence in using grammar effectively through high level and engaging tasks



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you already have a good level of writing but wanting to take it up to a level suitiable for professional work? Are you wanting to develop your expressive skills in general? This course will help you improve your writing by focusing on meaning and how you can become a more skilful user of English, not concerned only with accuracy. You will work on how you can use grammar in different ways to say different things. You will expand your vocabulary so you can say more with fewer words. And you will work on how you can influence your reader.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you a professional wanting to refine your English? Are you on a post-graduate course or completing a PhD and need some help to communicate at this level? Cambridge English: Proficiency (CPE) qualification shows the world that you have reached an exceptional level of English. It the ultimate proof that you can communicate with the fluency and sophistication of a highly competent English speaker and that you have the level of English required to work or study at a top level. This course will develop your language skills in reading, writing, speaking and listening and provide you with the preparation needed to pass the exam.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here