Digital Skills & Other Computer Skills

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Hacking, ransomware attacks and data theft have become common criminal activities, as much a threat to personal security as more traditional anti-social behaviours. Securing and protecting our digital lives has becomes as essential as locking the doors of our homes. On this course, you will learn the importance of staying safe online and how to do so. You will focus on how to choose appropriate online names and email addresses, use secondary email accounts to increase security, and create and manage passwords across devices and accounts. You will focus on how to your digital activity leaves traces, how your history of activities online is accessible and what you can do about this. You will learn about different types of digital authentication, your right to be forgotten under data protection law, deleting social media accounts and posts. accepting or rejecting cookies and unsubscribing from mailing lists. By the end of the course, you will be a much more confident and secure digital citizen.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to learn how to create presentations? Are you completely new to PowerPoint? Can you use some PowerPoint features but want to expand your skills? On this course you will learn the essential elements of how to create an effective and engaging presentation from creating slides and slideshows from scratch, to using templates, to appropriate use of images and text. You will focus not only on the specific functions of PowerPoint but also what makes a presentation successful.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Word and word processing? Do you want to learn this essential skill both for work and private life? This course will help you create and organise digital letters and short documents.You will learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Financial modelling refers to the development of mathematical tools to simulate business scenarios as an aid to decision-making. Knowing lots of functions helps, but it is the application of these skills whilst also understanding the financial concepts that turns a glorified calculator into a valuable financial model.

Are you nervous about using Facebook? Do you need an introduction on how to use Instagram? This course will help you. You will learn how to join both platforms and use their key features It will start you on your journey towards digital communication and you will learn the different ways you can connect to friends, family and the wider world. Safely and securely.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here