Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.

Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone. 

You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Courses available both in-person and online

Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.

You can choose long or short courses, online or in-person, with qualifications or without. 

No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.

For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423

See our guide to online learning for more information about accessing our live online courses.

 

 

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  1. Learning to use your iPhone
    Course start date:  Mon 11 Mar 2024 (and 2 other dates)

    Location on this date:  Keeley Street

    Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    92% of 100
  2. Becoming confident with online communication: chat, calls, meetings and files on Teams (foundation)
    Course start date:  Mon 18 Mar 2024 (and 1 other date)

    Location on this date:  Keeley Street

    The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
  3. Digital skills for business: how to use SharePoint for collaboration (intermediate)
    Evening
    Course start date:  Mon 13 Nov 2023 (and 1 other date)

    Location on this date:  Online

    SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
  4. Business administration with digital skills: how to be organised, efficient and customer-focused using Outlook and OneNote (intermediate)
    Evening
    Course start date:  Mon 13 Nov 2023

    Location on this date:  Online

    Does the amount of data coming into your inbox and folders threaten to overwhelm you? Do you need to develop a system for managing information, tasks and meetings? MS Outlook and OneNote can be part of this system but for many people they feel part of the problem rather than the solution. This course will enable them to work for you not the other way round. You will focus on how to think about problems, solve them and what you are trying to achieve. You will work on developing an email routine that allows you to concentrate on tasks at hand and not be distracted by incoming messages. You will focus on how to create a folder system on Outlook and process using quick steps, rules, categories and colour-coding so you can keep a trace of emails, tasks and appointments. You will learn simple and efficient ways to schedule your work and use notes and task and the flagging system to keep track of your priorities. In addition you will focus on how you can integrate OneNote and Outlook to save you time.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £149.00 Senior fee £119.00 Concession £75.00
  5. Staying safe online with your Apple Mac
    Course start date:  Mon 17 Jun 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Cybersecurity doesn’t have to be complicated. Find out how to protect yourself, your Apple Mac and your most sensitive data in this short course.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  6. Learning to use your smartphone (Android)
    Evening
    Course start date:  Mon 20 Nov 2023 (and 3 other dates)

    Location on this date:  Keeley Street

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  7. Becoming confident in digital skills: Word, Excel, PowerPoint and Outlook (beginner)
    Evening
    Course start date:  Mon 11 Sep 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Do you know the basics of emailing and internet use? Are you ready to work with Word, Excel, PowerPoint and Outlook? Then this course is for you. You will start learning how to word process, use spreadsheets and create presentations, vital skills in today’s world inside and outside the workplace. You will also learn the most essential aspects of Outlook so you can send and receive emails and organise them. You will develop these skills by working on key tasks such as letter-writing, budgeting, presenting and contacting work colleagues. By the end of the course you will be able to create well-presented short texts such as letters, design simple budgets and tables, produce effective and attractive presentations and email them to friends and work colleagues. Start your journey today!



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £89.00 Senior fee £71.00 Concession £45.00
  8. Using Apple Mac OS: short introduction
    Course start date:  Mon 11 Sep 2023 (and 2 other dates)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Learn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
  9. Using Apple Mac OS: a detailed introduction
    Evening
    Course start date:  Mon 24 Jun 2024 (and 1 other date)

    Location on this date:  Keeley Street

    Tutors:  Michael Harding
    Discover how an Apple Mac computer works, the common functions and their applications. For Apple Mac users with little or no previous experience.
    Full fee £199.00 Senior fee £159.00 Concession £129.00
  10. Excel: applying formulae and functions
    Course start date:  Mon 8 Jul 2024

    Location on this date:  Hybrid (choose either online or in-person)

    Tutors:  Aurica Jalba
    Move beyond basic arithmetic in Excel and learn to use the power of formulas and functions to save time and extract new information from your data.



    This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.
    Full fee £49.00 Senior fee £39.00 Concession £32.00
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