Digital & general computer skills

Digital Skills & Other Computer Skills

Digital skills are now a universal skill that is as essential to participating, progressing and expressing yourself within society as English and Maths.

Our Digital and Office Skills courses will develop all of your general digital and computing skills from beginner to advanced and do so in a way that situates your learning and prepares you for the world outside the classroom, for working and non-working life. You will not only develop your digital abilities but also the most in-demand skills for life: problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.

Whether you are recently redundant, returning to work, looking to upskill, or wanting to do everyday tasks and communicate better with family and friends, we have the courses to help you succeed.

All our courses are run by experienced and creative tutors who will ensure you learn at the right level and pace with all the support you need. We are here to help you become an active digital citizen.

Courses available both in-person and online

We offer a range of courses allowing you to choose between online and in-person learning. All our courses are live, interactive, and taught by expert tutors. No matter how you prefer to learn, we've got the class for you. See our guide to online learning for more information about accessing our live online courses.

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  1. Becoming confident with online communication: Zoom
    Course start date:  Tue 6 Jun 2023 (and 2 other dates)

    Location on this date:  Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't.



    By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £19.00 Senior fee £15.00 Concession £10.00
    Rating:
    100% of 100
  2. Digital skills for the workplace: analysing, handling and presenting data with Excel (intermediate)
    Evening, ONLINE
    Course start date:  Wed 7 Jun 2023 (and 1 other date)

    Location on this date:  Online

    Knowing how to handle large amounts of data, analyse it effectively and then present the findings are essential workplace skills. A recent study found 88% of employers want employees with data analysis skills. This intermediate Excel course will help you develop these skills by focusing on common workplace tasks and problems that require some of the more complex Excel functions. You will focus on how to handle large amounts of data and convert it into usable, valuable information. You will develop your skills so you can work with different formulae and functions to create for example automated budgets that take into account variable conditions. You will learn how to link data across spreadsheets and also calculate and present trends. You will work with pivot tables and learn why you use them. By the end of the course you will be confident you have the skills and insight to handle, analyse and present data for a range of circumstances.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £179.00 Senior fee £143.00 Concession £90.00
  3. Learning to use your iPhone
    Course start date:  Wed 7 Jun 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    92% of 100
  4. Learning to use your smartphone (Android)
    Course start date:  Wed 21 Jun 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £29.00 Senior fee £23.00 Concession £15.00
    Rating:
    93% of 100
  5. Becoming confident on the cloud: a new way of sharing and working with files (OneDrive)
    Course start date:  Fri 2 Jun 2023

    Location on this date:  Keeley Street

    The digital world is changing from sending emails to sharing files. Attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them is becoming a thing of the past. Instead, with cloud computing, you can share and collaborate on files either at the same time or separately without any emailing or downloading. Join this course and learn how to do this and stay on top of your file management. Learn how to use OneDrive to create, store, share and collaborate on different types of documents on your PC as well as other devices. Discover also how to maintain security while syncing your devices and accounts. By the end of this course, you will have grasped what cloud-computing means and be confident of exploring it further.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  6. Digital skills for the workplace: how to integrate Word, Excel and PowerPoint to organise, present and communicate data (advanced)
    ONLINE, Weekend
    Course start date:  Sun 4 Jun 2023

    Location on this date:  Online

    Are you already an experienced and skilful user of Word, Excel and PowerPoint? Are you working as a lead administrator? Do you want to extend your skills so you can integrate these three programs so you can produce high quality and sophisticated documents? This course will help you learn how each program has features which enable you to share data across them. You will focus on how to integrate Excel data and charts with PowerPoint and Word, how to link and embed data across the programs, how to use Word to create a new PowerPoint presentation and how to use Word to create customizable PowerPoint speaker notes and handouts.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  7. Becoming confident on Facebook, Twitter and Instagram: for complete beginners
    Course start date:  Tue 6 Jun 2023

    Location on this date:  Keeley Street

    Too nervous to face Facebook? Is tweeting for the birds? Have you heard of Instagram but never used it? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world. And do so safely and securely.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
    Rating:
    100% of 100
  8. Pathway to ICDL level 3
    ONLINE
    Course start date:  Tue 13 Jun 2023

    Location on this date:  Online

    Level 3 Certificate in IT User Skills (ICDL Advanced) is an important commitment. Prepare yourself on this short course and make sure Level 3 is the right one for you. This course will ensure you make the most of your ICDL Level 3 course and have the skills to achieve the qualification once you start.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  9. Becoming confident on Word 365 (beginner)
    Course start date:  Thu 15 Jun 2023

    Location on this date:  Keeley Street

    Are you new to Word and word processing? Do you want to learn how to create and organise digital letters and short documents? Then this course is ideal for you. Learn all the basic functions of creating documents: adding, copying, moving and formatting text, inserting pictures and creating tables, checking spelling and grammar, changing the page layout and printing different documents accurately. All you need is enthusiasm, and confidence using a mouse and basic keyboard functions.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  10. Business skills: how to collaborate with Microsoft Teams (intermediate)
    Evening, ONLINE
    Course start date:  Mon 19 Jun 2023 (and 1 other date)

    Location on this date:  Online

    Collaborating skills within the workplace are in demand. Almost all jobs now require you to coordinate work, build relationships and cope with complexity. Microsoft Teams is an essential digital tool to enable this. This course you will help you develop and practise these skills by learning in detail how to use Teams' key features, including why, when and how you should use them. You will practise how to set up Teams and channels and what you use these for. You will learn how to use files in Teams, how to collaborate and co-author files in Teams, how Teams relates to SharePoint and One Drive, how you can keep track of collaborations, and how to sync your files across different devices. You will also focus on how to use the calendar efficiently, how to conduct meetings and use the some key meeting features. You will also look at how to integrate other apps into Teams such as planner to help you coordinate work and create efficient working relationships. Teams is a fantastic means of collaboration but maintaining control across your working relationships can seem daunting. By the end of this course you will be clear and confident in how to coordinate these relationships so you are productive and efficient.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £119.00 Senior fee £95.00 Concession £60.00
    Rating:
    100% of 100
  11. Business Administration: Word, Excel, PowerPoint and Access (intermediate-level 2)
    Course start date:  Mon 19 Jun 2023 (and 1 other date)

    Location on this date:  Keeley Street

    Do you want to learn the digital skills needed for office and administration work? On this course, you will focus on completing the keys tasks required to be a business administrator. You will learn how to produce high quality and well-presented documents such as minutes, formal letters and flyers using Word. You will develop your skills in producing presentations with PowerPoint that are visually appealing, modern and effective. You will also work in depth on how to use Excel and Access for data handling, processing and analysing, including how to enter and edit data, arrange and present it effectively, make calculations and highlights data trends.



    You need a pre-course assessment face-to-face or online. Contact (telephone temporarily unavailable) / universal.skills@citylit.ac.uk or click on the Start Assessment button on this webpage.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £269.00 Senior fee £215.00 Concession £135.00
  12. Becoming confident in file management and Windows 10 on your PC (beginners)
    Evening
    Course start date:  Mon 26 Jun 2023

    Location on this date:  Keeley Street

    Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



    missing files? Have you got a system to organise your work or home files? Files are the essential components of



    computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  13. Becoming confident on Excel 365 (beginner)
    Course start date:  Wed 28 Jun 2023

    Location on this date:  Keeley Street

    Are you new to Excel? Have you used Excel a little but lack confidence? Are you unsure about what you use Excel for? On this course, you will learn the key basic functions of Excel so you can begin your journey on handling, analysing and presenting data. You will learn the main functions of Excel and associated terminology. You will focus on how to create simple worksheets, enter data, present it in a logical and functioning way with formatting that makes it easy to read. You will work on using Excel in place of your calculator to make basic calculations and you will practise turning this data into simple charts and graphs. By the end of this course, you will confident enough to create your own weekly budget calculator. To do this course you'll need to be able to use a mouse, keyboard and basic computer functions.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
    Full fee £99.00 Senior fee £79.00 Concession £50.00
    Rating:
    100% of 100

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