Digital Skills & Other Computer Skills

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is free for learners who have digital skills assessed as below level 1. For more information Click here

Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



missing files? Have you got a system to organise your work or home files? Files are the essential components of



computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 11, essential to good file management, as well as discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you know the basics of emailing and internet use? Are you ready to work with Word, Excel, PowerPoint and Outlook? Then this course is for you. You will start learning how to word process, use spreadsheets and create presentations, vital skills in today’s world inside and outside the workplace. You will also learn the most essential aspects of Outlook so you can send and receive emails and organise them. You will develop these skills by working on key tasks such as letter-writing, budgeting, presenting and contacting work colleagues. By the end of the course you will be able to create well-presented short texts such as letters, design simple budgets and tables, produce effective and attractive presentations and email them to friends and work colleagues. Start your journey today!

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you need to learn how to use Excel for the office or to keep track of your finances? Do you want to be able to handle, present data and make calculations inside and outside of work? This course is perfect for anyone who needs a good foundation on the basics of Microsoft's popular spreadsheet program. On this course, you will learn how to enter and present data and make it visually appealing, readable and usable through changes of font, style, use of tables and other formatting features. You will practise making calculations, using functions and formulae, modifying links between worksheets, as well as creating basic charts and graphs - a great way of visualizing data!

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



missing files? Have you got a system to organise your work or home files? Files are the essential components of



computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to gain a qualification and develop the key digital skills needed in the modern workplace, but don't feel quite ready? This short course will prepare you for the level 2 Award in Digital Skills. You will focus on using Word, PowerPoint and Excel to produce attractive documents and presentations and analyse data. These skills will ensure you are equipped for most jobs including those requiring extensive administration as well as ready to achieve your level 2 qualification.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.

Do you want to learn the digital skills needed for office and administration work? On this course, you will focus on completing the keys tasks required to be a business administrator. You will learn how to produce high quality and well-presented documents such as minutes, formal letters and flyers using Word. You will develop your skills in producing presentations with PowerPoint that are visually appealing, modern and effective. You will also work in depth on how to use Excel and Access for data handling, processing and analysing, including how to enter and edit data, arrange and present it effectively, make calculations and highlights data trends.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Would you like to gain the most essential digital skills needed for today's workplace? Do you need to develop the foundational digital skills for today's job market? Then this is the course for you. Suitable for those who already have some knowledge of Microsoft Office programs, this course will give you the confidence to use Word, Excel and PowerPoint within the workplace so you can create documents, spreadsheets and presentations. You will learn the key skills needed to word process, handle data and produce clear digital. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you a new administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your job or an essential element of your work. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment, face-to-face or online, and that you can deal with administrative complexity, see the bigger picture, be detail-oriented and solve problems calmly.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here