Digital Skills & Other Computer Skills

Do you know the basics of emailing and internet use? Are you ready to work with Word, Excel, PowerPoint and Outlook? Then this course is for you. You will start learning how to word process, use spreadsheets and create presentations, vital skills in today’s world inside and outside the workplace. You will also learn the most essential aspects of Outlook so you can send and receive emails and organise them. You will develop these skills by working on key tasks such as letter-writing, budgeting, presenting and contacting work colleagues. By the end of the course you will be able to create well-presented short texts such as letters, design simple budgets and tables, produce effective and attractive presentations and email them to friends and work colleagues. Start your journey today!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Do you need to learn how to use Excel for the office or to keep track of your finances? Do you want to be able to handle, present data and make calculations inside and outside of work? This course is perfect for anyone who needs a good foundation on the basics of Microsoft's popular spreadsheet program. On this course, you will learn how to enter and present data and make it visually appealing, readable and usable through changes of font, style, use of tables and other formatting features. You will practise making calculations, using functions and formulae, modifying links between worksheets, as well as creating basic charts and graphs - a great way of visualizing data!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you able to find the files you need on your PC or on your work's shared drive? Do you know how to search for



missing files? Have you got a system to organise your work or home files? Files are the essential components of



computer use and it is vital to manage them well, especially as cloud use becomes more common. On this course you will learn how to navigate Windows 10, essential to good file management, as well discover more about files, become confident with the terminology and develop strategies for saving, organising, navigating and searching files of all types. You will also learn how to back up your files so you never lose them!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Are you new to online interactive communication? Have you tried Zoom but are unsure about some of its features? Is Teams a workplace tool you need to learn to use? This course will show you how to use both these platforms - including how to set up and participate in meetings, how to host them, and how to use some of their other features to take notes, for example. You will practise how to use breakout rooms, share your screen, take control of someone else's screen and make sure you don't do something on screen that you shouldn't.



By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Scandals involving Facebook, stolen data, targeted advertising and manipulation have revealed the importance of digital security, making sure that your activity on-line and on the phone remain private But what about those everyday activities like checking your favourite websites? Many people do not realize they are giving away sensitive personal details every time their search engine automatically fills in all of their information for them. This course will show you how to take your digital life into more confident hands by understanding these threats better so you know exactly what precautions to take while browsing on any device, understand important jargon and discover which apps are the better than others at keeping your data private.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Would you like to gain the most essential digital skills needed for today's workplace? Do you need to develop the foundational digital skills for today's job market? Then this is the course for you. Suitable for those who already have some knowledge of Microsoft Office programs, this course will give you the confidence to use Word, Excel and PowerPoint within the workplace so you can create documents, spreadsheets and presentations. You will learn the key skills needed to word process, handle data and produce clear digital. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Learn how to use Apple’s built in Photos programme to improve your skills in repairing, improving and organising your photographs.

Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Is your iPhone confusing you? Are you unsure how to make the most of its many features? This short course will help you understand your phone, troubleshoot problems and use some of its most popular features and apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Learn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.