Digital Skills & Other Computer Skills
Digital skills are universal, as essential as English and Maths for making progress at work, expressing yourself and participating socially.
Our Digital and Office Skills courses develop all your key digital and computing skills from beginner to advanced. You do not learn just the software but focus on the tasks and goals digital skills help you achieve whether analysing data at work or organising your photos on your smartphone.
You also develop the most in-demand common work and life skills such as problem-solving, analysing, decision-making, working together, attending to details and seeing the bigger picture.
Courses available both in-person and online
Whether you are a recently redundant manager, a carer returning to work, an experienced office-worker or a retiree, our digital skills courses will help you upskill, communicate more effectively, and become a more active citizen.
You can choose long or short courses, online or in-person, with qualifications or without.
No matter how you prefer to learn, we have the class for you. Most of our courses are FREE if you are on a low income or claiming benefits.
For initial advice and assessment contact universal.skills@citylit.ac.uk / 020 4582 0423
See our guide to online learning for more information about accessing our live online courses.
- Excel: advancedCourse start date: Tue 3 Oct 2023 (and 6 other dates)
Location on this date: Hybrid (choose either online or in-person)
Tutors: Aurica JalbaLearn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.
This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.Full fee £199.00 Senior fee £159.00 Concession £129.00 - Getting started: becoming confident on your computer and online (complete beginner)Course start date: Tue 17 Oct 2023 (and 1 other date)
Location on this date: Keeley Street
Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £39.00 Senior fee £31.00 Concession £20.00 - Becoming confident with digital skills: on your computer and online (beginner)Course start date: Thu 14 Sep 2023 (and 3 other dates)
Location on this date: Keeley Street
Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £69.00 Senior fee £55.00 Concession £35.00 - A short introduction to Apple PhotosCourse start date: Tue 31 Oct 2023 (and 1 other date)
Location on this date: Keeley Street
Tutors: Michael HardingLearn how to use Apple’s built in Photos programme to improve your skills in repairing, improving and organising your photographs.Full fee £49.00 Senior fee £39.00 Concession £32.00 - Getting started: learning about your smartphone (complete beginner)Course start date: Tue 21 Nov 2023
Location on this date: Keeley Street
Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.Full fee £29.00 Senior fee £23.00 Concession £15.00 - Troubleshooting your Apple Mac: tips and tricksCourse start date: Tue 16 Jan 2024 (and 1 other date)
Location on this date: Keeley Street
Tutors: Michael HardingLearn how to stay safe online, tame the clutter and keep your Mac running smoothly in this short course.Full fee £49.00 Senior fee £39.00 Concession £32.00 - Touch typing and keyboard skillsCourse start date: Tue 12 Sep 2023 (and 3 other dates)
Location on this date: Keeley Street
Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £179.00 Senior fee £143.00 Concession £90.00 - Digital skills for the workplace: using Excel (foundation)Course start date: Tue 19 Sep 2023 (and 1 other date)
Location on this date: Keeley Street
Do you need to learn how to use Excel for the office or to keep track of your finances? Do you want to be able to handle, present data and make calculations inside and outside of work? This course is perfect for anyone who needs a good foundation on the basics of Microsoft's popular spreadsheet program. On this course, you will learn how to enter and present data and make it visually appealing, readable and usable through changes of font, style, use of tables and other formatting features. You will practise making calculations, using functions and formulae, modifying links between worksheets, as well as creating basic charts and graphs - a great way of visualizing data!
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £179.00 Senior fee £143.00 Concession £90.00 - Business administration: getting ready for level 3 certificate in IT user skills - ICDL Advanced (intermediate)Course start date: Tue 11 Jun 2024 (and 1 other date)
Location on this date: Hybrid (choose either online or in-person)
Are you wanting to complete the Level 3 Certificate in IT User Skills (ICDL Advanced)? If so, it is an important commitment. You are strongly advised to complete this short course to get you ready for the qualification and to d make sure Level 3 is the right one for you. This course will ensure you make the most of your ICDL Level 3 course and have the skills to achieve the qualification once you start.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here
This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.Full fee £159.00 Senior fee £127.00 Concession £80.00 - Becoming confident with online communication: Zoom and Teams (beginner)Course start date: Tue 23 Jan 2024
Location on this date: Keeley Street
Are you new to online interactive communication? Have you tried Zoom but are unsure about some of its features? Is Teams a workplace tool you need to learn to use? This course will show you how to use both these platforms - including how to set up and participate in meetings, how to host them, and how to use some of their other features to take notes, for example. You will practise how to use breakout rooms, share your screen, take control of someone else's screen and make sure you don't do something on screen that you shouldn't.
By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £19.00 Senior fee £15.00 Concession £10.00 - Becoming confident in digital security: how to protect your data and privacy on your PC, Internet and smartphoneCourse start date: Tue 23 Jan 2024
Location on this date: Keeley Street
Scandals involving Facebook, stolen data, targeted advertising and manipulation have revealed the importance of digital security, making sure that your activity on-line and on the phone remain private But what about those everyday activities like checking your favourite websites? Many people do not realize they are giving away sensitive personal details every time their search engine automatically fills in all of their information for them. This course will show you how to take your digital life into more confident hands by understanding these threats better so you know exactly what precautions to take while browsing on any device, understand important jargon and discover which apps are the better than others at keeping your data private.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here - Using Apple Mac OS: short introductionCourse start date: Tue 16 Apr 2024 (and 2 other dates)
Location on this date: Keeley Street
Tutors: Michael HardingLearn about Apple Mac computers: the desktop, layout and environment, how to open, save and close files, and navigate the operating system.Full fee £49.00 Senior fee £39.00 Concession £32.00 - Becoming a confident online citizen: developing your problem-solving and research skills for inside and outside work (foundation)Course start date: Tue 16 Apr 2024
Location on this date: Keeley Street
Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £49.00 Senior fee £39.00 Concession £25.00 - Becoming confident with online communication: Zoom (beginner)Course start date: Tue 16 Apr 2024 (and 1 other date)
Location on this date: Keeley Street
Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £29.00 Senior fee £23.00 Concession £15.00 - Digital skills for the workplace: working with data - inputting, finding, sorting, filtering with Excel (foundation)Course start date: Tue 7 May 2024
Location on this date: Keeley Street
Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.
This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click hereFull fee £179.00 Senior fee £143.00 Concession £90.00
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