Digital Skills & Other Computer Skills

Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.

Learn advanced features of Excel: linking, advanced sorting, filtering, advanced formulae, scenarios, data validation and audit spreadsheet, pivot tables and macros to create and work with complex spreadsheets. This course is suitable for anyone who is involved in Data Analysis using Excel.



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

Are you a new administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your job or an essential element of your work. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment, face-to-face or online, and that you can deal with administrative complexity, see the bigger picture, be detail-oriented and solve problems calmly.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Do you want to gain a qualification and develop the key digital skills needed in the modern workplace, but don't feel quite ready? This short course will prepare you for the level 2 Award in Digital Skills. You will focus on using Word, PowerPoint and Excel to produce attractive documents and presentations and analyse data. These skills will ensure you are equipped for most jobs including those requiring extensive administration as well as ready to achieve your level 2 qualification.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name).



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including photos and letters in Word. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer this information to different documents and people. You will also learn the basics of how of how to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Would you like to gain the most essential digital skills needed for today's workplace? Do you need to develop the foundational digital skills for today's job market? Then this is the course for you. Suitable for those who already have some knowledge of Microsoft Office programs, this course will give you the confidence to use Word, Excel and PowerPoint within the workplace so you can create documents, spreadsheets and presentations. You will learn the key skills needed to word process, handle data and produce clear digital. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

In this course you will learn the essentials of pivot table construction and all additional features that will enhance the user’s pivot table competence.



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

SharePoint is an increasingly common collaboration tool across workplaces, vital for keeping staff informed as well as enabling them to work together across projects. On this course, you will focus on the purpose of SharePoint, when to use it and how it fits into your business communications. You will learn how to create a Team Site, lay out the site effectively, manage your files within the Document Library, work on and share your files, plus customise your site effectively. This course will prioritise what you use SharePoint for so you can situate its functions within work-based tasks and fully grasp why you are using it.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.

Does the amount of data coming into your inbox and folders threaten to overwhelm you? Do you need to develop a system for managing information, tasks and meetings? MS Outlook and OneNote can be part of this system but for many people they feel part of the problem rather than the solution. This course will enable them to work for you not the other way round. You will focus on how to think about problems, solve them and what you are trying to achieve. You will work on developing an email routine that allows you to concentrate on tasks at hand and not be distracted by incoming messages. You will focus on how to create a folder system on Outlook and process using quick steps, rules, categories and colour-coding so you can keep a trace of emails, tasks and appointments. You will learn simple and efficient ways to schedule your work and use notes and task and the flagging system to keep track of your priorities. In addition you will focus on how you can integrate OneNote and Outlook to save you time.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.

Knowing how to handle large amounts of data, analyse it effectively and then present the findings are essential workplace skills. A recent study found 88% of employers want employees with data analysis skills. This intermediate Excel course will help you develop these skills by focusing on common workplace tasks and problems that require some of the more complex Excel functions. You will focus on how to handle large amounts of data and convert it into usable, valuable information. You will develop your skills so you can work with different formulae and functions to create for example automated budgets that take into account variable conditions. You will learn how to link data across spreadsheets and also calculate and present trends. You will work with pivot tables and learn why you use them. By the end of the course you will be confident you have the skills and insight to handle, analyse and present data for a range of circumstances.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here



This course will be delivered online or in person. See the ‘What is the course about?’ section in course details for more information.

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Do you know the basics of emailing and internet use? Are you ready to work with Word, Excel, PowerPoint and Outlook? Then this course is for you. You will start learning how to word process, use spreadsheets and create presentations, vital skills in today’s world inside and outside the workplace. You will also learn the most essential aspects of Outlook so you can send and receive emails and organise them. You will develop these skills by working on key tasks such as letter-writing, budgeting, presenting and contacting work colleagues. By the end of the course you will be able to create well-presented short texts such as letters, design simple budgets and tables, produce effective and attractive presentations and email them to friends and work colleagues. Start your journey today!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here

Do you need to learn how to use Excel for the office or to keep track of your finances? Do you want to be able to handle, present data and make calculations inside and outside of work? This course is perfect for anyone who needs a good foundation on the basics of Microsoft's popular spreadsheet program. On this course, you will learn how to enter and present data and make it visually appealing, readable and usable through changes of font, style, use of tables and other formatting features. You will practise making calculations, using functions and formulae, modifying links between worksheets, as well as creating basic charts and graphs - a great way of visualizing data!



This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you want to get a job or progress into a better job and you receive other state benefits (including Universal Credit). For more information click here