Digital Skills & Other Computer Skills

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Learn how to troubleshoot and solve common computer hardware problems. Discover what is inside a computer, how it works and how to upgrade computer components.

Do you have some digital skills but lack confidence to use them? Would you like to gain the most essential digital skills needed for today's workplace? If so, and you need to develop the foundational digital skills for today's job market, this is the course for you. The course will give you the confidence to use different digital devices and tools to collaborate and communicate efficiently with work colleagues, to create and edit documents and presentations, and make simple spreadsheets. You will learn about different types of digital communication as well as how to use online resources for finding and using information and completing transactions. You will learn the transferable digital skills you need to progress, participate and express yourself in the workplace and gain a qualification. 53% of UK employees do not have the digital skills needed for work. You don't need to be one of them.



Please note: you MUST pass the first part of the course, attend every class and do the necessary homework. If you do not, you will not be able to continue the course.



You need to do a pre-course assessment. Contact universal.skills@citylit.ac.uk / 020 8078 0489 for a face-to-face assessment or click the Start Assessment button on this page. Log on with your email address (not name.

This course is free for learners who have digital skills assessed as below level 1. For more information Click here

Are you new to Windows 11? Do you know how to navigate your way round it and take advantage of its many features. Knowing how to use Windows 11 is essential for your digital skills work. This course will help you get to grips with this new operating system so you can use it efficiently and effectively.. It will open doors to the main elements of the software, as well as some of its less accessible applications and tools.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Hacking, ransomware attacks and data theft have become common criminal activities, as much a threat to personal security as more traditional anti-social behaviours. Securing and protecting our digital lives has becomes as essential as locking the doors of our homes. On this course, you will learn the importance of staying safe online and how to do so. You will focus on how to choose appropriate online names and email addresses, use secondary email accounts to increase security, and create and manage passwords across devices and accounts. You will focus on how to your digital activity leaves traces, how your history of activities online is accessible and what you can do about this. You will learn about different types of digital authentication, your right to be forgotten under data protection law, deleting social media accounts and posts. accepting or rejecting cookies and unsubscribing from mailing lists. By the end of the course, you will be a much more confident and secure digital citizen.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here