Digital Skills & Other Computer Skills

Are you a new administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your job or an essential element of your work. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment, face-to-face or online, and that you can deal with administrative complexity, see the bigger picture, be detail-oriented and solve problems calmly.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Our day-to-day activities from banking to shopping to paying bills are increasingly online. This course will make sure you can do this confidently and safely. You will learn how to access and use different services such as banks, utilities, local authorities, the NHS, the benefits system and online retailers such as Amazon. You will work on how to compare different products, prices, and other options, as well as how to aware of possible scams. You will learn how to upload documents and images. And you will investigate some of the most useful sites for job seeking, finding reliable information and accessing streaming safely. You will do all of this while also remaining safe and secure online.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

The pandemic led to millions of people discovering the need for interactive online communication. As a result, Teams has become an essential collaborative tool, particularly in the workplace. This course will enable you to become confident in using the key functions of the program and understand when and how you should use. You will focus on how to make calls, chat and book meetings, use the camera and mute yourself . And you will also focus on how to use and organise files so you can be fully collaborative.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you need to present well-organised complex documents at work that are easy to read and follow? Are you responsible for compiling reports or other long documents? On this course, you will develop all the skills you need to use Microsoft Word to create data rich documents which meet professional standards. You will learn time-saving techniques and become skilled in using outlines, templates, consistent formatting, headers, footers, tables, images as well as controlling text flow. You will also work on integrating Excel data into your Word document as well as using mail merge to distribute your documents. These are vital skills across a range of jobs that will not only save you time but also reduce the frustrations often associated with use of Word.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Does your smartphone confuse you? Do you want to learn more about it so you use more of its features? This course will help you and also provide you with a solid background to develop the rest of your digital skills. You will learn how a smartphone works, how to change some of the settings, use some of the most popular apps and troubleshoot some common problems. And you will learn how to do all this safely. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Outlook? Have you started using it but need more confidence? Working with emails and tasks is essential to almost every job and it can be easy to become overwhelmed by messages and information. This course will enable you to use the key features of Outlook including the do's and don'ts of sending and receiving emails, safely using and downloading attachments, adding signatures, creating folders to manage your emails, organising and using your calendar to keep on top of appointments, setting up reminders and creating task lists.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to learn how to create presentations? Are you completely new to PowerPoint? Can you use some PowerPoint features but want to expand your skills? On this course you will learn the essential elements of how to create an effective and engaging presentation from creating slides and slideshows from scratch, to using templates, to appropriate use of images and text. You will focus not only on the specific functions of PowerPoint but also what makes a presentation successful.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Finding, researching and evaluating information online is an essential skill inside and outside of work - whether you are using your computer, smartphone, CHATGPT or digital assistances. On this course you will learn research and problem-solving skills on different devices. You will work on completing everyday life and work tasks so you discover how to search online effectively, find information and images on different databases, use filters, and search within a specific website or social media platform. You will work on refining your searches on search engines, on CHATGPT and other digital assistants, both verbally and in writing. You will focus on how to evaluate the evidence you find as well as the security of the data you are finding. Finally, you will work on finding information and files on your hard drive and across your devices via the cloud. By the end of the course you will have learned not only key digital skills but also transferable skills such as problem-solving, research and analytical skills.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Hacking, ransomware attacks and data theft have become common criminal activities, as much a threat to personal security as more traditional anti-social behaviours. Securing and protecting our digital lives has becomes as essential as locking the doors of our homes. On this course, you will learn the importance of staying safe online and how to do so. You will focus on how to choose appropriate online names and email addresses, use secondary email accounts to increase security, and create and manage passwords across devices and accounts. You will focus on how to your digital activity leaves traces, how your history of activities online is accessible and what you can do about this. You will learn about different types of digital authentication, your right to be forgotten under data protection law, deleting social media accounts and posts. accepting or rejecting cookies and unsubscribing from mailing lists. By the end of the course, you will be a much more confident and secure digital citizen.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you completely new to computers and the Internet? This course will help you get started on using a computer and the internet. You will learn all the basics and the key terms you need to starting becoming confident on a computer and online. You will learn about different files and how to create and save them. You will learn how to write and send simple letters and emails. You will develop your internet skills so you can find information and complete online forms. Finally, you do all of this while learning how to remain safe online and to keep your files secure.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here