Digital Skills & Other Computer Skills

Does your smartphone confuse you? Are you unsure how to make the most of its many features? Understanding and navigating your way round a smartphone is now as important as being able to use a regular computer. This short course will help you understand your Android smartphone, troubleshoot problems and use some of the most popular apps. By the end of the course you will be confident you can use or find out how to use the key features of your phone.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you already have a number of administration skills, and looking to become a personal assistant? Do you work as a PA but need clarity about the role and some skills to do your job more effectively? On this course you will focus on the fundamentals of being a good PA, including understanding what should and should not be expected of you. You will focus on maintaining office systems and organising files including shared drives. You will work on how to deal efficiently with incoming emails and staying on top of information, including prioritising your tasks. You will practise screening enquiries and requests, organising meetings efficiently and maintaining diaries, taking minutes effectively and understanding your relationship with your employer. By the end of the course you will be confident you know what the role entails and that you have the skills to do it.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Hacking, ransomware attacks and data theft have become common criminal activities, as much a threat to personal security as more traditional anti-social behaviours. Securing and protecting our digital lives has becomes as essential as locking the doors of our homes. On this course, you will learn the importance of staying safe online and how to do so. You will focus on how to choose appropriate online names and email addresses, use secondary email accounts to increase security, and create and manage passwords across devices and accounts. You will focus on how to your digital activity leaves traces, how your history of activities online is accessible and what you can do about this. You will learn about different types of digital authentication, your right to be forgotten under data protection law, deleting social media accounts and posts. accepting or rejecting cookies and unsubscribing from mailing lists. By the end of the course, you will be a much more confident and secure digital citizen.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work, in your studies or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as a participant and a host, including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't. By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook, and integrate both apps with OneDrive so you become an organised and self-managing administrator. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Do you want to learn how to create presentations? Are you completely new to PowerPoint? Can you use some PowerPoint features but want to expand your skills? On this course you will learn the essential elements of how to create an effective and engaging presentation from creating slides and slideshows from scratch, to using templates, to appropriate use of images and text. You will focus not only on the specific functions of PowerPoint but also what makes a presentation successful.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Working with data inside and outside of work is now an essential skill and Excel is one of the main tools you need to use. Whether you want to keep track of your personal finances or make calculations about expenditure, sickness absence or profits at work, you need to know how to use key functions of Excel so you can organise the data and make sense of it. This course will help you learn how to input, find, sort and filter data so you can achieve key tasks needed in the workplace and at home and present the information in a way other people can understand.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here

Have you heard of Instagram but never used it? Have you tried it but are still unsure about its features? Is TikTok something you access but never really use? Then this is the course for you. It will start you on your journey towards digital communication in a supportive environment and help you learn the different ways you can connect to friends, family and the wider world and join the one billion users worldwide. And you will learn to do so safely and securely.

This course is FREE if you are employed and on a low wage or you are claiming benefits. For more information Click here