Introduction to digital skills

Introduction To Digital Skills Courses in London & Online

o you need to improve your digital skills on your computer, smartphone or tablet? Do you want to increase your confidence, whether in the new work from home culture or in the workplace? Good digital skills have become essential both inside and outside your job.

We have the perfect course for you whether you are a beginner, intermediate, or advanced learner. If you are returning to work, recently redundant, or looking to upskill we have the courses to help you succeed. We also have courses that will help you communicate better with family and friends.

Choose our Becoming Confident series if you are a beginner. Join our Microsoft Office for the Workplace courses if you want to improve your current skills. If you need a qualification, take one of our accredited courses. Our courses are FREE to most learners if you earn less than £21,157.50 a year, or you are on JSA/ESA (WRAG).

All our courses are run by experienced and creative tutors who will ensure that you learn at the right level and pace with all the support you need. We are here to help you become an active digital citizen.

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  1. Becoming confident with online communication: Zoom
    Course start date:  Thu 7 Oct 2021

    Location on this date:  KS - Keeley Street

    Are you new to Zoom? Have you started to use it but are unsure about some of its functions? Do you need to use Zoom at work or to communicate with friends and relatives? Zoom is now as essential to communication as texts, emails, smartphones and PCs. This course will take you from the basics of being on Zoom as both a participant and a host including how to join meetings and set them up. You will learn what to do in both circumstances, what appropriate etiquette is, how to use chat and other features such as breakout rooms, how to share your screen, take control of someone else's screen and how to make sure you don't do something on Zoom that you shouldn't.



    By the end of this course, you will be able to comfortably host a meeting with friends or work colleagues, communicate, privately share and collaborate on projects or ideas.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £19.00 Senior fee £15.00 Concession £10.00
  2. Becoming confident in digital security: how to protect your data and privacy on your PC, Internet and smartphone
    Course start date:  Thu 7 Oct 2021 (and 1 other date)

    Location on this date:  Online (other locations are available)

    Recent scandals involving Facebook, stolen data, targeted advertising and manipulation have revealed the importance of digital security and making sure that your activity on-line and on the phone remain private But what about those everyday activities like checking your favourite websites? Many people do not realize they are giving away sensitive personal details every time their search engine automatically fills in all of their information for them. This course will show you how to take your digital life into more confident hands by understanding these threats better so you know exactly what precautions to take while browsing on any device, understand important jargon and discover which apps are the better than others at keeping your data private.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £19.00 Senior fee £15.00 Concession £10.00
  3. Digital Skills for the virtual and face-to-face office (intermediate)
    Evening, ONLINE
    Course start date:  Mon 11 Oct 2021

    Location on this date:  Online

    Are you working or wanting to start work in an office but lacking the confidence and digital skills to perform some of the more advanced office tasks? Are you already working as an administrator and wanting to progress in your profession? This course will help you develop your digital skills to be able to complete more complex office tasks with confidence whether face to face or online. You will engage in various projects to learn how to use the internet to research and find information effectively in order to create report documents containing detailed information, spreadsheets, and charts. You will learn how to analyse and visually represent your data as well as send personalised emails and use mail merge.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £139.00 Senior fee £111.00 Concession £70.00
  4. Digital Skills to apply for work: CVs, covering letters and use of social media
    Evening
    Course start date:  Mon 25 Oct 2021 (and 1 other date)

    Location on this date:  KS - Keeley Street

    Do you want to maximise your chances of gaining the work you want? How you present yourself via you CV, covering letters and social media can make a big difference the impression you make and in gaining potential employers' attention. On this course you will learn all the skills you need to create an online CV, how to make sure its layout is impacting and visually appropriate, and how to use different templates and software such as Word and Sway. You will also learn the key elements of ensuring your covering letter or person specification is well-presented and easy to read. Finally, the course will show you how to make the most of an online presence such as LinkedIn to ensure you are noticed by employers.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £39.00 Senior fee £31.00 Concession £8.00
  5. How to be a skilled administrator in the virtual and face-to-face office: the essentials
    Evening, ONLINE
    Course start date:  Thu 4 Nov 2021

    Location on this date:  Online

    Are you an administrator wanting to develop your skills? Do you want to become an administrator but are unsure what the job entails? Do you need to update your organisational and digital skills for the virtual office? On this course you will learn the essentials of how to be a good administrator whether this is your specific job or an essential element of your work. You willl focus on how to deal with administrative complexity, see the bigger picture while being detail-oriented and solve problems calmly. You will work on different ways of being organised, how to achieve goals and tasks on time, prioritising and being service-oriented. By the end of this course, you will be confident in your administration skills whatever your environment and whether face-to-face or online.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £129.00 Senior fee £103.00 Concession £65.00
  6. Getting job ready: identifying the most sought after work skills and how you can develop them
    Evening, ONLINE
    Course start date:  Tue 16 Nov 2021

    Location on this date:  Online

    Do you want to maximise your chances of finding the work you want? This course will help you identify the skills, behaviours and strengths which are most in-demand across all sectors at all levels. You will then work on recognising the skills you have, how these relate to the in-demand skills, how you can develop them and how you can close any skills gaps you might have. You will practise exemplifying these in-demand qualities to help you with job applications and interviews. By the end of this course, you will know what you need to do to be best placed to find a job that works for you.



    This course is FREE if you are a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  7. Touch typing and keyboard skills
    Course start date:  Tue 11 Jan 2022 (and 3 other dates)

    Location on this date:  KS - Keeley Street

    Do you need to learn to type quickly and efficiently? Are you working or do you want to work in administration? Learn how to type with correct finger placement without looking at the keyboard. Build your speed with practice and speed tests. No previous experience required.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £179.00 Senior fee £143.00 Concession £90.00
    Rating:
    88% of 100
  8. Becoming a MORE confident digital citizen: online and on your computer
    ONLINE
    Course start date:  Wed 26 Jan 2022

    Location on this date:  Online

    We live in an increasingly digitalised world where use of the computer and Internet have become the norm. This course follows on from our Becoming Confident course to enable you to become fully confident in your computer and Internet use. You will learn how to navigate around the internet in order to be a more informed digital citizen as well as learn about the Cloud and how to manage your files. You will also learn more about how to protect your data and digital security as well as how to take advantage of many free resources and use various websites so you can become a confident digital citizen able to navigate around your computer as well as the web.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00
  9. How to be administrator in the virtual and face-to-face office: being organised, efficient, precise and service-focused
    ONLINE
    Course start date:  Mon 14 Feb 2022

    Location on this date:  Online

    An administrator at any level plays a vital role in ensuring the flow of information around an organisation. So an administrator must be able to keep the information moving and not allow it to build up to break the flow. This requires an enormous amount of skill. You need to be able to see the bigger picture, while attending to detail, plan ahead while dealing with the now, prioritise and work between the important and the urgent. You need to be clear-thinking while often confronted by information, tasks and demands coming at you in all directions. This course will help you develop these skills so you can become organised, efficient, precise and service-focused.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £129.00 Senior fee £103.00 Concession £65.00
  10. Becoming confident with digital skills: on your computer and online
    Evening
    Course start date:  Tue 22 Feb 2022 (and 2 other dates)

    Location on this date:  KS - Keeley Street

    Are you new to computers and the Internet? Do you need to increase your confidence with digital skills? Are you confused by Zoom? This course will ensure you have a solid foundation in using computers and being online. You will learn the essential features of creating, saving, storing different types of files and documents, including letters in Word and photos. You will develop your internet skills to find information quickly and efficiently, and learn how to transfer and then this information to different documents and files. You will also develop your ability to use Zoom to host meetings and communicate effectively online. Finally, you do all of this while learning how to remain safe online and to keep your files secure.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  11. Getting job ready: identifying the most sought work skills and how you can develop them
    Evening, ONLINE
    Course start date:  Tue 26 Apr 2022

    Location on this date:  Online

    Do you want to maximise your chances of finding the work you want? This course will help you identify the skills, behaviours and strengths which are most in-demand across all sectors at all levels. You will then work on recognising the skills you have, how these relate to the in-demand skills, how you can develop them and how you can close any skills gaps you might have. You will practise exemplifying these in-demand qualities to help you with job applications and interviews. By the end of this course, you will know what you need to do to be best placed to find a job that works for you.



    This course is FREE if you are a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £109.00 Senior fee £87.00 Concession £55.00
  12. Workplace skills: how to be organised and self-managing using OneNote and MS Outlook (intermediate)
    Course start date:  Wed 18 May 2022

    Location on this date:  KS - Keeley Street

    How do you keep on top of your notes, to do list, tasks, meetings and ideas? Are you still using paper notebooks and post-it notes? Is there too much in your head cluttering your mind? This course will show how to use the digital notebook, OneNote, in conjunction with Outlook to you become organised and self-managing. You will learn how to take notes at any time and arrange them so you can always find what you are looking for. You will practise how to integrate Outlook and OneNote so you can organise meetings and share meeting notes and minutes easily and quickly, record the meetings, relate sections of the audio to tasks and action points for yourself and others, create to do lists, and link these tasks to tasks and emails in Outlook . In addition you will learn other useful tips on how to make the most of OneNote, for example to make calculations, translate text and edit text inside images. By the end of the course you will have clear idea of how to be organised digitally and have developed the necessary skills to put your ideas into practice.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £159.00 Senior fee £127.00 Concession £80.00
  13. Becoming confident on Facebook, Twitter and Instagram: for complete beginners
    Evening
    Course start date:  Mon 23 May 2022

    Location on this date:  KS - Keeley Street

    Too nervous to face Facebook? Is tweeting something birds do? Have you heard of Instagram but never used it? Then this is the course for you. Improve your digital communication in a supportive environment and learn the different ways you can connect to friends, family and the wider world.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course takes place in the classroom, please follow this link to find out what we are doing to keep you safe: Staying COVID-19 secure at City Lit
    Full fee £69.00 Senior fee £55.00 Concession £35.00
    Rating:
    100% of 100
  14. Becoming confident on the cloud: a new way of sharing and collaborating (One Drive)
    ONLINE
    Course start date:  Fri 3 Jun 2022

    Location on this date:  Online

    The digital world is moving from emails to shared files. The days of attaching files, sending them, downloading them, working on them, saving them, re-attaching and re-sending them are almost over. Don't be like an email and get left behind! With cloud computing, we can share and collaborate on files either at the same time or separately without any downloading. Join this course and learn how to make the most of the cloud. What is it? How can it be used for home life and in business? What does it mean to share a file rather than email an attachment? You will focus on One Drive, how to share and collaborate on documents, keep track of changes, control access and editing rights and how to manage your files. You will also learn about Microsoft forms and how to use these. You will also learn about syncing. Learners must be confident on the Internet.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £69.00 Senior fee £55.00 Concession £35.00
  15. How to be an administrator: the online paperless office
    Evening, ONLINE
    Course start date:  Tue 7 Jun 2022

    Location on this date:  Online

    Are you working as an administrator? Does your job involve a lot of administration work? Have you recently moved to online working? The days of paper files and folders are vanishing. This course will help you transition and learn about how you can convert your paper-based office into an online one without a physical folder in sight. You will work on how to change your mind-set, how to create an online data management system, how to take advantage of cloud-based applications to collaborate and co-edit files and how Outlook can be used as a planning tool alongside OneNote.



    This course is FREE if a) you are on a Low Wage or b) you are either on Jobseekers' Allowance (JSA) or Employment & Support Allowance(ESA) or c) you receive other state benefits (including Universal Credit). For more information click here



    This course will be delivered online. See the ‘What is the course about?’ section in course details for more information.
    Full fee £79.00 Senior fee £63.00 Concession £40.00

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